These useful resources support demand and capacity modelling:
- Improving patient flow – Provides access to the computer models developed by Richard Steyn
- Department of Health: referral to treatment consultant-led waiting times – good practice guidelines
- NHS Improvement Hub: Elective Care – Advice and guidance to help you manage demand, capacity and operational management at important steps in the elective care pathway
- Demand and capacity planning for commissioners
How Statistical Process Control can be used in demand and capacity analysis:
This video is a walkthrough of how Statistical Process Control can be used in demand and capacity analysis.
Additionally, the Demand and Capacity programme has produced a range of resources that teams can use locally.
How do waiting lists grow?
Does variation in either demand or capacity at different levels of the treatment pathway impact on waiting lists and treatment times? Does providing additional resources at fixed or varying points of the treatment pathway fix the problem? Play the interactive game to find out.
For more information, please email the team at firstname.lastname@example.org.
How do you calculate an ideal waiting list size?
This short animation explains the importance of an ideal waiting list size, and how to calculate this.
How are percentiles used in designing service capacity, and how do we calculate them?
Watch this short animation to find out how percentiles can be used in demand and capacity analysis
These websites provide tools and techniques in demand and capacity modelling which were first introduced by NHS Institute for Innovation and Improvement.
These are now hosted on the National Archives pages: