Friends and Family Test (FFT) gives patients the opportunity to submit feedback to providers of NHS funded care or treatment, using a simple question which asks how likely, on a scale ranging from extremely unlikely to extremely likely, they are to recommend the service to their friends and family if they needed similar care or treatment. Data on all these services is published on a monthly basis.

Commissioning for Value ‘Where to Look’ packs contain personalised information for each clinical commissioning group and are used to help support local discussion about prioritisation to improve the value and utilisation of resources. Updated ‘Where to look’ packs are available.

This Commissioning for Value ‘Where to Look’ pack for NHS South Tees CCG contains personalised information to help support local discussion about prioritisation to improve the value and utilisation of resources. Updated ‘Where to look’ packs are available.

This Commissioning for Value ‘Where to Look’ pack for NHS Oldham CCG contains personalised information to help support local discussion about prioritisation to improve the value and utilisation of resources. Updated ‘Where to look’ packs are available.

This Commissioning for Value ‘Where to Look’ pack for NHS North Durham CCG contains personalised information to help support local discussion about prioritisation to improve the value and utilisation of resources. Updated ‘Where to look’ packs are available.

This Commissioning for Value ‘Where to Look’ pack for NHS Northumberland CCG contains personalised information to help support local discussion about prioritisation to improve the value and utilisation of resources. Updated ‘Where to look’ packs are available.

This Commissioning for Value ‘Where to Look’ pack for NHS Newcastle West CCG contains personalised information to help support local discussion about prioritisation to improve the value and utilisation of resources. Updated ‘Where to look’ packs are available.

This Commissioning for Value ‘Where to Look’ pack for NHS Newcastle North and East CCG contains personalised information to help support local discussion about prioritisation to improve the value and utilisation of resources. Updated ‘Where to look’ packs are available.

This Commissioning for Value ‘Where to Look’ pack for NHS Hartlepool and Stockton-On-Tees CCG contains personalised information to help support local discussion about prioritisation to improve the value and utilisation of resources. Updated ‘Where to look’ packs are available.

This Commissioning for Value ‘Where to Look’ pack for NHS Gateshead CCG contains personalised information to help support local discussion about prioritisation to improve the value and utilisation of resources. Updated ‘Where to look’ packs are available.