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Friends and Family Test data – November 2015

Friends and Family Test (FFT) gives patients the opportunity to submit feedback to providers of NHS funded care or treatment, using a simple question which asks how likely, on a scale ranging from extremely unlikely to extremely likely, they are to recommend the service to their friends and family if they needed similar care or treatment. Data on all these services is published on a monthly basis.

Early evidence of impact in new NHS Health Check study

The first major evaluation of the NHS Health Check in England is published today in BMJ Open and provides encouraging evidence about the reach and the impact of the programme. This large study led by Queen Mary University found the NHS Health Check is effectively identifying and supporting people at risk of developing cardiovascular disease. […]

NHS England update on industrial action by junior doctors

NHS England has issued an update on the industrial action by junior doctors that is taking place today (Tuesday 12th January). NHS trusts have reported today that 39% of junior doctors (out of a possible 26,000) have reported for duty on the day shift. Combining junior doctors, other doctors and consultants, the data shows 71% […]

Co-production using the Always Events® quality improvement methodology

Always Events® are defined as “those aspects of the patient and family experience that should always occur when patients interact with healthcare professionals and the health care delivery system”. NHS England, in collaboration with Picker Institute Europe and the Institute for Healthcare Improvement (IHI), have been leading an initiative for developing, implementing, and spreading an approach to reliably […]

NHS England statement in advance of industrial action on Tuesday 12 January and Wednesday 13 January

NHS England says that everything possible is being done to ensure the provision of safe emergency care and to minimise the impact on patients. But it expresses regret that thousands of planned procedures would have to be rearranged and that people would have to wait longer for treatment as a result. Anne Rainsberry, the NHS […]

Transforming end of life care in acute hospitals: The route to success ‘how to’ guide

NHS England’s first strategy for end of life care in England, published in 2008, has succeeded in reversing the trend of increasing the proportion of deaths taking place in hospital. Although that significant achievement must be appreciated, the reality is that many people will continue to die in hospitals, sometimes by their own choice, sometimes […]