These illustrated resources will support NHS providers to implement and embed video consultations.

These one-page guides are designed to provide ambulance, NHS 111, primary and community care clinicians with the practical advice and information they need to refer into Same Day Emergency Care (SDEC) services.

This quick guide for patients outlines what patients need for their video consultation and how to prepare for their appointment also available below in Arabic, Bengali, Bulgarian, Italian, Polish, Punjabi, Romanian and Urdu.

This guidance explains the breakeven duty and how breakeven financial performance should be measured and reported within NHS trusts’ annual accounts. Statutory breakeven duty: a guide for NHS trusts – Replaces guidance previously issued by the Department of Health and Social Care. These requirements do not apply to NHS foundation trusts.

This guide is designed to give members of the public an overview of the NHS Continuing Healthcare Independent Review Process.

If you don’t work in the diabetes field, or know someone with type 1 diabetes, you may not have heard of Flash Glucose Monitoring or Libre. This is something that CCGs now need to know about thanks to new mandatory criteria from NHS England. People with type 1 diabetes require insulin treatment however over the […]

This document provides employers with the information they need to map current job roles to appropriate accredited training or qualifications, including apprenticeship standards.

This document brings together best practice from across the IUC professions to: describe what good support of clinical practice looks like; provide assurance for providers, patients and healthcare professionals; and mitigate against increased indemnity. Caters for the range of registered and non-registered staff working within IUC / NHS 111 call centres including in the Clinical Assessment Service (CAS).

Practical guides to help disabled patients to access GP online services have been published by NHS England today (11 September). Aimed at supporting people with sight loss, hearing loss, autism or learning disabilities, a series of new guides have been developed to help patients use GP services online such as book appointments, repeat their prescriptions and […]

This guidance offers practical support and information for NHS providers to enable them to support the strategic ambition to grow and develop volunteering in the NHS.