Patients and the public across England are already doing their bit to improve healthcare services.
Improving healthcare services in Nottingham
Mark Russell is a lay member of NHS Nottingham West Clinical Commissioning Group. In this short film he talks about his experiences of being involved with the CCG and working with others to bring about positive change for those using healthcare services in Nottingham.
Understanding patient experiences
In London past patients have been getting involved in improving hospital services by gathering feedback from current patients. Jason, Nayana and Ian have been working with the East London NHS Foundation Trust.
In this short film they talk about their roles and the positive impact getting involved has had on themselves and patients.
Ensuring the voice of young people is heard
Members of NHS England’s Youth Forum work together to make sure decision makers understand the healthcare needs of young people. You can hear why these young people give their time and what changes they want to bring about in this film.
Listening to those using maternity services in Reading
Reading Maternity Forum, (now a Maternity Voices Partnership), has recruited past users of maternity services; mums from the community, to become volunteer service user representatives who go out and listen to other parents about their maternity experiences and bring that feedback to the maternity providers and commissioners so that care can be shaped around women and their babies and improvements to maternity services can be co-produced.