What is NHS RightCare?

RightCare helps health and care professionals by using data, evidence and intelligence to diagnose issues and identify opportunities. By applying RightCare guidance and tools, systems can deliver improvements for patients and their populations.

The RightCare methodology is based around three simple principles;

Diagnose the issues and identify the opportunities with data, evidence and intelligence
Develop solutions, guidance and innovation
Deliver improvements for patients, populations and systems

Diagnose the issues and identify the opportunities with data, evidence and intelligence Develop solutions, guidance and innovation Deliver improvements for patients, populations and systems

NHS RightCare methodology

RightCare’s offer starts with a review of indicative data to identify opportunities for systems to reduce unwarranted variation and improve population healthcare.

Diagnose

RightCare data is now included on the Model Health System (MHS)– a data-driven improvement tool that supports health and care systems to improve patient outcomes and population health. As well as RightCare and GIRFT quality indicators, the Model Health System includes a wide range of health or health related information. These include population health; community, acute, and mental health services; ambulance service activity; prescribing; and electronic staff records. Data is available by trust or ICS.

The MHS provides an opportunity to explore individual metrics in detail and compare information over multiple time points, both within and across years, and exploring system and trust level information.

All NHS staff can access the Model Health System. You can register or login at https://model.nhs.uk/.

RightCare data packs published here on this site Current RightCare data packs can be found on the RightCare National FuturesNHS site, such as Where to Look Packs and Primary Care Data Packs include a range of HEALTH programme areas e.g. CVD, Respiratory, MSK) allowing local health systems to consider information from across patient pathways to identify the greatest potential improvements in spend and outcomes.

RightCare provides ICS’s opportunity data by presenting the sum of all the equivalent opportunities of the Primary Care Networks (PCNs) in that area in one pack. They do not include negative opportunities or those which are statistically insignificant.

RightCare toolkits and Scenarios are designed from a patient point of view. They take a whole system approach showing what good looks like across the patient pathway and set out a clear case for change, underpinned by evidence and guidance. They are developed in collaboration with people with lived experience and the experience of care team, NHS England’s National Clinical Directors and clinical and policy experts, patient groups (leading third sector and charity organisations), NICE, Royal Colleges, and other key stakeholders.

The data and evidence provide a set of resources to support systems to concentrate their improvement efforts where there is greatest opportunity to address variation and improve population health.

What RightCare measures

The three main data sources which make up a significant number of RightCare indicators combine Secondary Uses Service (SUS+) inpatient data, HES data (Hospital Episode Statistics), Quality and Outcomes Framework (QOF) and ePACT prescribing data supplied by the NHS Business Services Authority.

Develop and deliver

RightCare supplies systems with tools and products to identify improvements using evidence-based best practice, developed with our national partners, at the moment that local clinicians are considering what good looks like in that area of their system.