NHS RightCare Events

High Intensity User Programme: Implementation Masterclass, 18 October

The NHS RightCare High Intensity User programme (HIU) helps health and social care systems identify and support some of the most vulnerable people in our society to flourish by providing them with community-based, 1:1 coaching and mentoring to empower them to self-manage. Over the last 21 months, 41 health systems have introduced a HIU service. Results to date have shown a reduction in reducing A&E attendances and non-elective admissions for this cohort of people of up to 87% in A&E attendances, 93% in 999 calls and 87% in non-elective admissions being achieved.

This event aims to equip health systems with the knowledge and resources to support implementation of the HIU service.  More information and registration can be made via the NHS England events page.

Please be aware that this event is for Commissioners, Providers and System level organisations only. In the event of oversubscription, we ask that attendance is limited to 2 delegates per organisation.

Previous events

NHS Health and Care Innovation Expo, 5 and 6 September 2018

At this year’s NHS Health and Care Innovation Expo, 5-6 September 2018, three programmes from across NHS England and NHS Improvement will combine to form the Improving Care Zone. NHS RightCare>, Getting It Right First Time (GIRFT) and the Elective Care Transformation Programme will form this zone and focus on the programmes’ aims, approaches, collaborative working across primary and secondary care, and the outcomes.  Across the two days, the Improving Care Zone will feature practical sessions in the zone’s “Presentation Pod” from NHS RightCare, GIRFT and NHS Elective Care Transformation programme about existing and future work, cross-programme working with medicines value and other NHS programmes and best practice from those already benefiting from the approaches and their results.

Read more about NHS RightCare at the NHS Health and Care Innovation Expo.

Health + Care, 27 and 28 June 2018

NHS RightCare features heavily at this year’s Health + Care, on 27-28 June 2018 at ExCel London. NHS RightCare will be part of an engaging panel discussion in the Keynote Theatre and in a number of informative and thought-provoking sessions in the Improving Care Pathways Theatre. In addition to this, there will be a joint stand at the event between NHS RightCare, Getting It Right First Time (GIRFT) and the Elective Care Transformation Programme. These complementary programmes aim to provide full system patient care to ensure the best possible outcomes for patients, securing the most efficient use of resources to create a sustainable NHS. Each programme is clinically-led, and helps identify opportunities to reduce unwarranted variation.

Read more about NHS RightCare at Health + Care.

NHS RightCare and Royal College of General Practitioners – Over Treatment And Under Treatment: Getting It Right In CVD Prevention

October 6  2017 9.30am – 4pm, London

This conference jointly hosted by Royal College of General Practitioners and NHS RightCare will examine the impact of over treatment and under treatment in secondary prevention of cardiovascular disease (eg hypertension, atrial fibrillation and CVD risk), delegates will learn how to improve outcomes for patients by applying evidence, balance and pragmatic solutions, drawing on the RightCare approach and a range of other resources.

The conference will include a mixture of plenary sessions and small group masterclasses. With guest speakers including Professor Sir Bruce Keogh, Dr Rosie Benneyworth Vice Chair of NICE, Dr Julian Treadwell and Dr Matt Kearney sharing their perspectives, this conference aims to provide delegates with:

  • an exploration of the twin challenges of over treatment and under treatment
  • a good understanding of the RightCare approach and how it can improve outcomes
  • an opportunity to explore practical solutions and resources to improve quality of care and reduce under and over treatment
  • hear case studies from GPs and pharmacists showing pragmatic approaches in real world  primary care

This event is an exclusive opportunity to learn from national experts and network with peers.

This conference is predominantly aimed at GPs. If you are a GP and would like to attend please email rightcare@nhs.net

Health and Care Innovation Expo 2017

Expo 2017, on 11 and 12 September at Manchester Central, is focused on inspiring patient-centred innovation and transformation across England’s health and social care services.

NHS RightCare features heavily across the programme of events over both days in Manchester. NHS RightCare will be leading a conversation on the main stage at Health and Care Innovation Expo 2017, taking part in informative panel discussions, leading fascinating workshops and delivering high quality, thought-provoking and engaging pop up universities.

Future NHS Stage

NHS RightCare will appear on the flagship NHS and social care conference’s Future stage on Monday 11 September at 1pm NHS efficiency summit – variation, value and improving patient care led by Prof Matthew Cripps, National Director, NHS RightCare, NHS England alongside:

  • Dr Celia Ingham-Clark, Medical Director (Clinical Effectiveness), NHS England
  • Professor Tim Briggs, Chair of Getting It Right First Time (GIRFT), NHS Improvement
  • Henry Black, Chief Financial Officer, North East London STP and Tower Hamlets CCG
  • Professor Sir Muir Gray, Director, Better Value Health Care Ltd, Clinical Advisor to NHS RightCare and Public Health England, Co-founder of NHS RightCare

The panel will discuss the much written and discussed NHS’s financial position and the need to improve efficiency. The efficiency summit at Expo brings together for the first time an expert panel to explain how NHS England’s RightCare programme and NHS Improvement’s Getting It Right First Time programme are working with all local health economies to deliver better care and better value through reducing variation and health inequalities. Join our expert speakers for this session that will include a panel Q&A and will explain how we are working nationally and locally to drive down variation and improve patient care”

For more information: NHS efficiency summit – variation, value and improving patient care

The two Expo 2017 main stages, named Future NHS and Innovate, will feature keynote speeches from the Secretary of State for Health, Jeremy Hunt and NHS England Chief Executive, Simon Stevens. The full agenda is available on the Expo 2017 website.

Theatre Sessions

NHS RightCare will also feature in a compelling theatre session on Monday 11 September at 3.45pm. The Future RightCare: beyond variation and value, led by Professor Sir Muir Gray, will examine the future of the NHS in England, scoping the horizon, and learning from leading national and international medical professionals. Using solutions from NHS RightCare and national programmes, our panel will address the opportunities available to overcome current and future challenges in healthcare.
Chaired by Muir Gray; speakers are:

  • Dr Albert G Mulley, Managing Director, Global Health, the Dartmouth Institute
  • Prof Matthew Cripps, NHS RightCare National Director
  • Prof Tim Briggs, Chair of Getting it Right First Time, NHS Improvement
  • Dr Matt Kearney, National Clinical Director for Cardiovascular Disease, NHS England
  • Jonathan Higman, Director of Strategic Development, Yeovil District Hospital NHS Foundation Trust

Book the session: The Future RightCare: beyond variation and value

Pop-Up University

NHS RightCare is running numerous workshops scheduled across the pop-up university rooms, each offering a unique expert insight on an area NHS RightCare work. The workshops are very popular, so it is important that you book in advance to attend your chosen sessions.

Day 1

Pop up Uni 3

High Intensity Users – Win win negotiation, Led by Rhian Monteith

Learn how to support the most vulnerable clients within communities to flourish. Hear about this tried and tested programme, shaped by user experience. Learn tips about win/win negotiation. Create resilience and prevent burnout for people managing this group. Identity blind spots. Hear patient stories. Learn the art of telephone de-escalation.

Pop up Uni 1

Enhancing care for people living with frailty and multiple long term conditions, Led by David Bramley, Deputy Head and Programme Lead, Long-Term Conditions, Older People and End of Life Care Team and Carl Marsh Delivery Partner NHS RightCare.

Multimorbidity is becoming the norm for people in England but healthcare remains focused on individual conditions sometimes leading to poorer quality of life, fragmented care and unwarranted treatment burdens. Using the RightCare scenario approach, we explore the opportunity to improve quality and efficiency of care for people living with multimorbidity.

Pop up Uni 1

Making the most of prevention opportunities: NHS RightCare Cardiovascular Disease Prevention Optimal Value Pathway and the NHS Health Check, Led by Dr Matt Kearney

This session will explore the prevention opportunities and relationship between NHS RightCare’s Cardiovascular Disease Prevention Pathway and the NHS Health Check programme. The session will introduce the RightCare pathway and emerging evidence for NHS Health Checks, and consider how the programmes can contribute to other initiatives such as Sustainability and Transformation Partnerships.

Day 2

Pop up Uni 5

From Where to Look to What to Change: Building a Deep Dive from the NHS Right Care Intelligence packs, Led by Phil Wilcock and Ben Williams

This session is aimed at all roles and organisations, including STPs, and will provide an introduction to the NHS RightCare intelligence data, exploring the wide range of tools and packs available for all Local Health Economies

Pop up Uni 2

Developing an Optimal Diabetes Service and Guidance for Commissioners, Led by Amy Bowen

This session will describe the core components that should be present in an optimal diabetes service including detection, diagnosis, ongoing treatment, management and care. This Pathway provides essential guidance for commissioners enabling them to improve outcomes for patients and value for the NHS.

Pop up Uni 1

Falls and Fragility Fractures – Consensus statement and Right Care approaches to whole system prevention, Led by Amy Bowen, Dan MacIntyre Public Health England and a representative from National Osteoporosis Society (TBC)

This session will present priorities for system-wide improvements in falls and fragility fractures to ensure that your services are optimally configured for your population The pathway is underpinned by the national consensus statement on falls and fracture prevention and the recently published resource pack that accompanies it.

Please visit the NHS RightCare Stand 321 where you can talk to the NHS RightCare team and dip into masterclasses throughout the two days in the stands presentation zone.

NHS, local government and wider public sector staff can take advantage of complimentary tickets to Expo 2017. Use the code EXPO17 where prompted in the online form linked to the homepage at www.england.nhs.uk/expo to claim your free-of-charge place. Please note that this code is only for use by NHS, local government and wider public sector staff. Anyone from a private sector or commercial organisation who uses this code will have their registration cancelled.

Workshops and theatre sessions are very popular so please sign up quickly to avoid disappointment.