Chief Executive Joe Teape explains how the trust focused on improving patient care by boosting outpatient productivity, making better use of theatre time, and transforming services under new leadership. Highlights include the elective delivery board’s job planning work, less reliance on outsourcing, and £20,000 in monthly savings thanks to a dedicated patient validation team.

Standardised clinic templates have added over 1,000 appointments, with the trust putting its success down to strong leadership, a shift in culture, and great teamwork.