GP online services
About GP online services
What is GP online services and how will it improve access to care, increase efficiency and reduce administration?
GP practices
Get more information on what GP practices need to do in order to implement GP online services.
Patients
Find out more about how GP online services work and how they can benefit you.
How to promote GP online services to patients
Watch this short video and hear from practice managers and GPs at the Lighthouse Practice in Eastbourne on how they have promoted Patient Online to their patients.
The video shows the progress they have made so far as well as the benefits that patients are getting from online services.
News and blogs
GPs managed record number of online requests in October
More than 8 million people submitted their GP request online during October 2025, up more than a fifth (21%) on the previous month and up more than two-thirds (68%) on last year. The new figures come as the NHS and government strive to make contacting your practice as easy as possible. Around 1 in 3 […]