The Commitment to Carers engagement process highlighted a number of themes that carers said were important to them. The themes, which are in line with feedback received through similar listening exercises that have previously been held by other organisations such as Carers Trust and Carers UK, were as follows:

• Recognise and respect me as a carer
• Ensure information is shared with me and other professionals
• Signpost information for me and help link professionals together
• Flexible care, available to suit me and the person I care for
• Think about the whole family, including young carers and young adult carers
• Recognise that I also may need help both in my caring role and in maintaining my own health and well-being
• Respect, involve and treat me as expert in care
• Treat me with dignity and compassion