Frequently Asked Questions

When is Expo 2018 taking place?

Expo 2018 will take place on Wednesday 5 and Thursday 6 September 2018.

On Wednesday 5 September (day 1): registration and access to the exhibition floor will be from 08:30.

The first main stage session (Welcome and introductions) begins at 09:30 on the Future NHS stage with the rest of the content starting at 10:00. The event will finish and the exhibition floor will close at 18:15.

On Thursday 6 September (day 2): Registration and access to the exhibition floor will be from 08:00. All content will begin at 09:30. The day will conclude at 16:30.

Where is Expo 2018 taking place?

Expo will be back at Manchester Central for 2018. For more information on the area and how to get there, please visit the venue’s website.

Can I claim CPD credits for my attendance?

Expo 2018 has been accredited for Continuing Professional Development credits. One hour of learning at Expo equates to one CPD credit, for example one full day of attendance will equate to 8 CPD credits. Please email us at after Expo 2018 detailing your attendance, and an electronic copy of your CPD certificate will be emailed to you.

Do you have any special offers for accommodation during Expo 2018?

Our accommodation partner, Visit Manchester have negotiated discounted rates at a range of nearby hotels, please click here to book your accommodation.

When can I register for Expo 2018?

Registration is open now!

Is the venue accessible?

Yes, the venue meets all legal accessibility requirements. If you require alternative formats, communication support or other adjustments to support you to attend please contact Kirsten Scully, Events Project Manager at Dods (the organisation who support the running of Expo) on 0207 593 5514 or email: to discuss your requirements.

How much does it cost to attend Expo 2018?

A limited number of complimentary tickets are available to NHS, local government and wider public sector staff. Speak to your manger and communications team to access the complimentary ticket code to claim your place.

The following fees for external delegates apply:

NHS, local government and wider public sector rate
Standard ticket   (1 Jun – 6 Sept) £190.00 plus VAT
Private sector rate
Standard ticket   (1 Jun – 6 Sept) £625.00 plus VAT
Voluntary, community or third sector rate 
Standard ticket   (1 Jun – 6 Sept) £125 plus VAT
I selected the invoice option, but haven’t received my invoice yet. What should I do?

Invoices will be emailed to everyone one month after booking. If you require your invoice before this time, please email

I need to raise a purchase order for my booking. Who do I raise it to?

All purchase orders need to be raised to Dods Parliamentary Communications. If we are not already a preferred supplier of yours, please email and we can send you the company details.

I am no longer able to attend Expo 2018, can I send someone else in my place?

If you would like to send someone on your behalf, please email the following to

  • Your details
  • The details of your potential replacement (including job title)
I have tried to login to register for Expo 2018 or to submit a content idea for the event but I can’t remember my password. What should I do?

When asked to enter a password, it means you have previously registered to our event management system. If you cannot remember your password, please click the ‘Request login details’ link, on the left below the password box. An email will be sent to the account holder to reset their password.

I didn’t receive my reset password link / my link doesn’t work

If you don’t receive the email or have any problems with the link, please call 0207 593 5500 for assistance.

Can I book my sessions in advance?

Yes, we will contact you a few weeks prior to the conference asking you to choose from a wide selection of bookable sessions in our Pop-up University and Theatres.

When will I receive my badge?

You should receive your personal badge via email a couple of weeks before the conference. Please read, print and bring it with you on the day of the event. You will be able to pick up your badge holder and lanyard when you arrive at the venue.

When do I receive joining instructions?

You will receive joining instructions a couple of weeks prior to the conference. If you have not received any joining instructions, please email us at

Will the presentations from the sessions be put up online after the event?

We will upload all speaker presentations; they will all be available via the website in the days immediately after the conference.

Is catering provided?

Food and refreshments will be available to purchase throughout the two days at Manchester Central. Please ask the serving team at the retail outlets if you would like to see the allergen information for each dish served. There will be complimentary water-coolers around the venue.

Will there be photography at the event?

There will be a team of official photographers at the conference.

What’s on in Manchester during Expo 2018?
Restaurant discounts

For restaurant ideas and discounts, visit