Personalised care

Personalised Care will benefit up to 2.5 million people by 2024, giving them the same choice and control over their mental and physical health that they have come to expect in every other aspect of their life. A one-size-fits-all health and care system simply cannot meet the increasing complexity of people’s needs and expectations. Personalised care is based on ‘what matters’ to people and their individual strengths and needs. See this video for more details and sign up to our bulletin to stay informed about recent personalised care news. The NHS Long Term Plan says personalised care will become business as usual across the health and care system and Universal Personalised Care confirms how we will do it.

What is personalised care?

Personalised care represents a new relationship between people, professionals and the system. It happens when we make the most of the expertise, capacity and potential of people, families and communities.

Comprehensive model of personalised care

People access personalised care through six key components or programmes and this model demonstrates how these come together to deliver an all age, whole population approach to personalised care.

Universal personalised care

Universal personalised care is the delivery plan towards making personalised care ‘business as usual’ for 2.5 million people by 2024.

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News and blogs

How putting people first and asking ‘What Matters to You’ can shape the future of healthcare for professionals and people

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Suzanne Rastrick, Chief Allied Health Professions Officer (England) and Rob Moriarty, Personalised Care Strategic Coproduction Group and Peer Leader, NHS England and NHS Improvement share the importance of asking the simple question ‘What matters to you?’. Today, NHS England and NHS Improvement is supporting What Matters To You? day, which aims to showcase and encourage […]

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