Personalised care

Personalised Care will benefit up to 2.5 million people by 2024, giving them the same choice and control over their mental and physical health that they have come to expect in every other aspect of their life. A one-size-fits-all health and care system simply cannot meet the increasing complexity of people’s needs and expectations. Personalised care is based on ‘what matters’ to people and their individual strengths and needs. See this video for more details and sign up to our bulletin to stay informed about recent personalised care news. The NHS Long Term Plan says personalised care will become business as usual across the health and care system and Universal Personalised Care confirms how we will do it.

What is personalised care?

Personalised care represents a new relationship between people, professionals and the system. It happens when we make the most of the expertise, capacity and potential of people, families and communities.

Comprehensive model of personalised care

People access personalised care through six key components or programmes and this model demonstrates how these come together to deliver an all age, whole population approach to personalised care.

Universal personalised care

Universal personalised care is the delivery plan towards making personalised care ‘business as usual’ for 2.5 million people by 2024.

News and blogs

What matters to a person is key to their care

A Prehabilitation Project Manager considers how Macmillan is incorporating personalised care to form a wealthier conversation with people post cancer diagnosis, empowering them to become involved in their care plan and enabling more tailored and individual support. Occupational therapists (OTs) have always taken a client-centred approach, which is consistent with the principles and practice of […]