Please have a look at the GP Online Services case studies below which gives the views of patients, practice managers and GPs about how easy and useful it is to book appointments, order repeat prescriptions and have access to medical records online. For any queries please contact england.pcdt@nhs.net

Case studies

• The benefits of online test results for GP practices and patients
• How to implement detailed coded record access
• How to promote online GP services to patients
• Safe access to online records – A practice’s view
• Benefits of online access to records for GP practices and patients