Overview

Online services for patients are now integral to the modern general practice as supported by the GP Improvement Programme (GPIP).  

Another NHS England web page provides information, case studies and frequently asked questions for GP practices about online services.

Information for patients

NHS England has published a series of guides for patients on GP online services which you might want to promote to patients.  They cover important issues like security and access by carers and proxies.

Related GPG content

• NHS login
• NHS App
• Identity (ID) verification
• Subject access requests (SAR)
• Promoting online services
• Coercion
• Proxy access
• Redaction
• Safeguarding
• Health equalities and inclusion
• Online access to the new GP health record

Other helpful resources

• NHS.UK, using the NHS login
• NHS.UK, using the NHS App
• NHS.UK, using online services
• NHS England, guidance for practices on getting patients started with the NHS login
• NHS England, GP online services promotional toolkit