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The data published today on the performance of NHS 111 in April 2013 showed the service is steadily improving and is highly rated by those who use it – 92 percent were very or fairly satisfied with their NHS111 experience. Usage of the service is growing quickly. In April, there were 566,532 calls to the […]
NHS England has today at its board meeting reassured patients that a good NHS 111 service is now operating in most of the country. The performance standards which have been introduced for NHS 111 represent a gold standard which the majority of NHS 111 services in England are now meeting, though in some areas performance […]