Demand and capacity training and guidance

Who needs to understand demand and capacity principles?


The principles of demand and capacity planning are universal across all services but we use examples from elective care throughout the training. You can learn more about the key concepts via our suite of online resources. Additionally we offer the following:

Our introductory training covers all the basics of demand and capacity modelling, covering the following learning objectives:

  • Understand the reasons why waiting lists grow
  • Model the required level of capacity to keep pace with demand
  •  Understand the gap between the required capacity and the current demand of a service
  • Calculate the maximum waiting list sizes that are consistent with the clinical pathway milestones

The training is available via the e-learning for Healthcare website. You will need an NHS email account to access this training.

Would you like this training delivered locally?

The Demand and Capacity Graduate network is a cohort of 300+ locally embedded trainers who can provide bespoke training to teams implementing demand and capacity modelling. If you would like this training delivered live in your organisation, please contact us to work with the Graduate Network: