The General Practice Forward View announced actions at national level to reduce pressure and increase resources in general practice. It also announced a three year £30 million national development programme linked with additional investment of £96m (£45M to support the training of reception and clerical staff to play a greater role in navigation of patients and handling clinical paperwork to free up GP time, £6M practice manager development and £45M to support the uptake of online consultation systems.)
This programme will support practices to manage their workload differently, freeing up time – Time for Care – for GPs and improving care for patients. This will help practices implement proven innovations, including online consultations, that others have already found useful and that we have expressed as 10 High Impact Actions. In turn, this will help practices lay the foundations for new models of integrated care, and play their part in delivering a sustainable and high quality NHS as part of the STP process in which general practice has a key role.
10 High impact actions to release time for care
- Active signposting
- New consultation types
- Reduce DNAs
- Develop the team
- Productive work flows
- Personal productivity
- Partnership working
- Social Prescribing
- Support self care
- Develop QI expertise
The menu of support from this programme
- Releasing time for care. National resources and expertise will help groups of practices plan their own Time for Care programme. This will help you use proven innovations from the Ten High Impact Actions quickly, safely and sustainably. Your programme can be tailored to meet local interests and plans.
- Building capability for improvement. Free training and coaching will be provided for clinicians and managers to grow confidence and skills in using improvement science and leading change. In addition, we will support a new national primary care improvement community, spreading and accelerating innovation, improvement and transformation.
- Training for reception and clerical staff. The programme is providing funding via CCGs towards training for receptionists to play a greater role in active signposting and for clerical staff to manage more incoming correspondence. Over the next five years, a typical 10,000 patient practice could receive around £7,500 towards training and backfill costs.
- Practice manager development. Working with practice manager leaders, the programme will support networking between managers at a local and national level, to share successful ways of managing workload and provide peer-to-peer encouragement and support.
- Online consultation systems. From April 2017 the programme will provide funding via CCGs towards the cost for practices to install an online consultation system, helping GPs spend more time doing what only they can do.
As part of agreed devolution arrangements, Greater Manchester has been allocated a transformation fund which includes an appropriate share of NHS England funding for primary medical care initiatives. It will be for Greater Manchester to determine how it is spent in the local area.