In most large provider organisations, such as NHS trusts, staff will continue to record patient safety events on to their organisation’s local risk management system (LRMS) which will then upload directly to the new national Learn from patient safety events (LFPSE) service – once local systems have been upgraded to LFPSE compliant software. Organisations without a LRMS, […]
Case study summary Key learnings from East and North Hertfordshire NHS Trust. During the pandemic, safeguarding needed to adapt to new ways of working, new challenges and new opportunities. Meaningful engagement and communication enabled the best care and support for people with limited understanding of their situation. To think flexibly and consider safeguarding outside of […]
Case study summary Key learnings from University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT): Developing a COVID-19 assurance tool provided a supportive and compassionate approach to quality. This was a successful approach to keeping colleagues and patients safe throughout the pandemic. Continuing face-to-face support in collaboration with infection prevention teams, and health and safety […]
Case study summary The introduction of Pocket PPE Packs carried by staff members at Humber Teaching NHS Foundation Trust: offers a simple solution to enable safe donning of PPE without interrupting the delivery of care, treatment and intervention. has enabled mental health and learning disabilities units to retain some informality whilst protecting patients and staff […]
Why have these services been recommended? Research has shown patients most at risk of becoming very unwell from coronavirus are best identified by oxygen levels. Because of this, the use of a pulse oximeter to monitor oxygen levels, including at home, is recommended for this group. Using a pulse oximeter means rapid deterioration and silent […]
Case study summary Key learnings identified by the CNO National Shared Professional Decision-Making Council: Individualised care planning is the foundation of good dementia care with additional measures including dementia specialist nurses and MDT working. Communication between clinicians and carers remains paramount The importance of deploying assessment and decision-making tools to shape and support dementia care. […]
Case study summary Key learnings from a small pilot project at Oakridge Park Medical Centre supporting patients with mental health issues isolated by COVID-19: A new way of reaching patients via a telephone consultation facilitated a more holistic approach to care. Adopting a personalised care holistic approach incorporating planning templates based on NHS Person-Centred Care […]
We hope to continue to add to this resource and the FutureNHS Collaboration Platform throughout the HCSW Programme. Please watch this space and if you have any questions, suggestions or examples of best practice of your own to share, please contact us. nhsi.workforce@nhs.net Join the conversation on Twitter using #WeAreHCSWs All sections in this guidance […]
Due to the economic impact of COVID-19, growing numbers of people from different sectors are looking for a career change; many could be perfect for healthcare support worker (HCSW) roles, but are unaware of them. This section provides examples of how organisations have maximised this national opportunity to recruit high-quality HCSWs locally and at scale. […]
The recent pandemic has brought children and young people’s (CYP) mental wellbeing into sharp focus, with CYP mental health services receiving their highest ever level of referrals, as well as rising complexity and severity. This webpage has been created to outline the NHS response to the challenge, as well as signposting to existing guidance and […]