Trust Norfolk and Norwich University Hospitals NHS Foundation Trust What was the problem? Internal pressures with a waitlist of approximately 175,000[1] (around 50,000 of these are new patients who have not been seen) and increasing waiting times for appointments in an acute setting Inconvenience to patients from time-consuming, expensive and stressful travel when they may […]

A significant part of recovery is to provide listening support following traumatic events, such as COVID-19, to connect, provide comfort and support as well as enable a route for growth and development.

This case study describes how the University Hospitals of North Midlands NHS Trust set up one-hour sessions for their staff,  facilitated by organisational design consultants. They captured themes – what went well, areas for improvement and thoughts, feelings, and emotions.

As a result of this, RESPOND, a 24/7 confidential listening service, was set up to support staff.

The purpose of this document is to set out six high level principles for advance care planning in England. It is for the person, those important to them, practitioners and organisations involved in supporting advance care planning conversations and honouring their outcomes.

In 2014 Brighton and Sussex University Hospitals NHS Trust introduced rota annualisation and self-preferencing of shifts, a system that had never been used in the NHS before. This way of working has significantly helped reverse a number of issues the trust was facing including difficulty recruiting and retaining staff, medical students being deterred from a […]

This case study shows how St. George’s University Hospitals NHS Foundation Trust secured additional occupational health (OH) support through the DPS Framework. This meant that colleagues referred to OH did not experience any COVID-19 related delays to receiving support.

St. George’s University Hospitals NHS Foundation Trust is one of the UK’s principal teaching hospitals, based in London. It was founded in 1733 and is one of the largest hospitals in the UK, with a workforce of nearly 9,000 staff. As well as providing acute hospital services, it also offers a wide variety of local […]

This is a new trust resulting from the merger between Poole Hospital NHS Foundation Trust and The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust on 1 October 2020.

Dorset Healthcare University NHS Foundation Trust What was the problem? Dorset Healthcare (DHC) provides a range of clinical services operating across Mental Health and Learning Disabilities, Integrated Community Services and Children and Young People Services for the county of Dorset. One of the trust’s strategic aims is to maximise the use of Information Management & […]

University Hospitals of Derby and Burton NHS Foundation Trust (UHDB) developed a ‘working for longer’ project, to support its staff to stay in work for longer. Over 15 months from January 2019 the workforce transformation team, which oversees the project, has introduced several initiatives to support the retention of older workers. The project ran at […]