Creating the conditions in which every organisation and system in the NHS has the leadership behaviours, culture, capability and capacity to deliver improved patient and staff outcomes
For all of my 21 years as a clinical leader, I’ve spent time trying to create the systems and galvanising colleagues to use improvement methodologies in order to improve outcomes for patients. In April 2023, Amanda Pritchard, Chief Executive of NHS England, launched NHS IMPACT (Improving Patient Care Together) – the new single, shared approach to improvement. […]