Purposes for processing and categories of personal data Strategic Clinical Networks (SCN) bring together those who use, provide and commission the service to make improvements in outcomes for complex patient pathways using an integrated, whole system approach. SCN serve in key areas of major health and wellbeing challenge, currently: cardiovascular (including cardiac, stroke, renal and […]
Purposes for processing NHS England uses a range of different surveys as a valuable source of feedback directly from patients, services users and NHS staff about the care that they receive or provide. The surveys that we conduct annually involving the processing of personal data are described below. For other surveys, please refer to the […]
Purposes for processing NHS England’s Clinical Pharmacists in General Practice programme supports the introduction clinical pharmacists working in GP practices. This is part of a wider expansion of the general practice workforce so that patients have better local access to a range of highly trained health professionals for their needs. NHS England is responsible for […]
Purposes for processing Social prescribing involves helping patients to improve their health, wellbeing and social welfare by connecting them to community services which might be run by the council or a local charity. For example, signposting people who have been diagnosed with dementia to local dementia support groups. The NHSE Social Prescribing team is currently […]
Purposes for processing NHS England will in the routine course of its business need to communicate with stakeholders across the business (i.e. with all Clinical Commissioning Group (CCG) Accountable Officers, all Commissioning Support Units or for certain programs and initiatives. These communications are either to provide relevant stakeholders important information in relation to their business […]
Purposes for processing Patient and public participation is an essential part of NHS England’s way of working. We want to build strong and supportive relationships with our Patient and Public Voice (PPV) partners, so that we can work in partnership and use people’s experiences and views to inform our work. The term PPV Partners includes […]
Purposes for processing The Secretary of State for Health (SofS) is accountable to Parliament for the health system, including the business of NHS England. The Department of Health and Social Care (DHSC) supports the SofS in his role which includes accounting to Parliament for NHS England’s performance and the effectiveness of the health and care […]
Purposes for processing NHS England operates a customer contact centre which gives a central contact for members of the public, patients or their representatives to contact NHS England. This can be for individuals to register a complaint, request information (Freedom of Information, Subject Access), submit an enquiry or provide feedback. Sources of the data NHS […]
Purposes for processing Legacy records from Primary Care Trusts (PCTs) and Strategic Health Authorities (SHAs) were transferred to successor organisations as part of a legal transfer in 2013. This work was led by Department of Health. Departments within NHS England that are now responsible for a particular function received the records and information that they […]
Purposes for processing NHS England has a contract with Primary Care Support England to provide seven services as a data processor. These are described below. Primary Care Records PCSE provide a service to move hard copy patient records between GP Practices. They also store paper records for unregistered patients and the deceased. See Patients registered […]