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This content is from NHS England — South West

Indexor – Pathology’s solution to plastic reductionThis link opens in a new tab

By Mrs Jo Walsh, Pathology, Royal Cornwall Hospital Pathology has for many years employed a single containment system for submitted bloods from primary care by use of plastic bags. Previous initiatives have included use of colour coded plastic bags to identify prioritised samples. It was clear that these practices whilst effective at containment and prevention […]

Getting a secure email account: A guide for social care organisations

Making sure the personal information of patients, clients and residents is stored, used, and shared securely is at the heart of joined-up, safe, trusted health and care services. All health and care organisations must make sure that they can send and receive messages, documents, and images securely. NHSmail has been developed to do this and […]

Getting rid of your fax machine

Once you have a secure email service, you can get rid of your fax machine and with it the risk of personal information being lost of seen by people that shouldn’t see it. You will need to tell anyone or any organisation that sends you information by fax that you are no longer using it. […]

NHSmail training

Digital Social Care has produced a training guide to help care homes get up to speed with using NHSmail. Plan for between 1 – 2 hours training for each person. You might find it helpful to: download the Digital Social Care training guide identify one member of staff to become your local champion or expert […]

Top tips for success

Communication There cannot be too much communication. All staff need to know about the new email, as well as residents, their relatives, local GPs, pharmacies, and other organisations you work with. Communication is important right from the start. Talk to other care homes that have already got NHSmail for tips or help. Remember to change […]