Getting a secure email account: A guide for social care organisations

Making sure the personal information of patients, clients and residents is stored, used, and shared securely is at the heart of joined-up, safe, trusted health and care services.

All health and care organisations must make sure that they can send and receive messages, documents, and images securely. NHSmail has been developed to do this and is recommended for all health and care organisations, but there are other systems that have also been approved.

This guide aims to help care homes through the process of getting a secure email account, with a focus on getting an NHSmail account.

View the next sections in this guide: