The NHS Cancer Programme worked with eight NHS Trusts and the NHS England Winter Volunteer programme to pilot new cancer volunteer roles from January to support NHS frontline services and improve patient experience.

These new roles included a range of COVID inspired innovations such as supporting patients in hospital to communicate with their families remotely, offering telephone support to those in need, and supporting Clinical Nurse Specialists to implement COVID regulations.

We ran a short evaluation of the pilot roles, and will publish a resource pack to support other trusts to roll out these roles further later in the year.

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