Patient Led Validation (PLV)
Speeds up the patient validation process through management of mass patient validation campaigns, allowing patients to confirm they still need an appointment, relieving administrative burden, and reducing waiting time.
Manage campaigns, add patients, add questions: Create custom communication campaigns, configure relevant questions, and select patients who should be included in the campaign based on advanced filtering logic. SMS and letters can be sent to patients.
“At LNWH, we’re proud to have played a leading role in developing and testing the Patient Led Validation tool.
“What used to be a lengthy, admin-heavy process is now much swifter and easier to track, with patients easily able to tell us when they no longer need an appointment and clinical teams easily able to review cases when they need to.”
Tim Marshall, Head of Elective Care at London North West University.