Urgent helplines

Thank you for finding out more about mental health helplines across the North West for you or someone you think needs our help. Whether you’re in crisis or you’re suffering with low-level anxiety, these helplines are here for you, no matter where you are across the North West. Find your nearest line here:

If you live in Merseyside

If you feel you are in crisis:

Merseycare provide telephone support for people experiencing a mental health crisis via the freephone numbers below.

Liverpool and Sefton

Anyone aged 16 and over

For urgent mental health support, please call our 24/7 freephone helpline: 0800 145 6570

Halton, Knowsley, St Helens and Warrington

For all ages – children, young people and adults

If you need urgent mental health support, please call our 24/7 freephone crisis line on: 0800 051 1508

If you live outside of the above areas, find your local mental health crisis line on the NHS website.

What will happen when you call

When you call one of the numbers above, one of our dedicated mental health professionals will be able to offer assistance. They will talk to you, listen to your worries and try to understand your current problems. Through doing this, you and the health professionals will be able to make a plan on how best to meet your current needs.

This could include:

  • A mental health assessment or referral for an assessment
  • Referral to one of our mental health care services
  • Contacting your local psychological therapy service
  • Contacting a different community service for support such as housing, financial advice or drug and alcohol issues.

If you are in need of wellbeing and mental health support:

If you don’t feel that you need urgent help but would like support to manage your mental health and wellbeing, there are a range of other options you can consider.

If you are already under the care of one of our services, you can contact them directly. Contact details can be found on our services.

If you are experiencing a common mental illness such as anxiety, depression and/or stress, then psychological therapies can support you. Find out more about your local services below:

 

If you live in Bolton, Salford, Trafford and the City of Manchester:

If you are in need of wellbeing and mental health support or you feel you are in crisis:

GMMH

24 hours a day 7 days a week – We are here to help you during this tough time – please reach out to us when you need us.

Call 0800 953 0285

 

If you live in Bury, Oldham, Rochdale, Stockport and Tameside and Glossop

Whether you feel you need to talk to someone about your mental wellbeing or you feel you are in crisis:

Pennine Care

Our 24/7 mental health helpline is here to support people of all ages.

The support line is run by experienced mental health professionals who can provide mental health support and advice.

We can:

  • Listen to you and help you work through immediate problems
  • Work with you to find ways to move forward or suggest ways of working
  • Give you information about other services that may be helpful to you or the person you care for

Call 0800 014 9995

If you live in Wigan:

If you are in need of wellbeing and mental health support or you feel you are in crisis:

GMMH

24 hours a day 7 days a week

Call 0800 051 3253

 

If you live in Cheshire:

If you need urgent help and feel you are in crisis:

Cheshire and Wirral Mental Health Helpline

If you need urgent support for your mental health, please call our mental health helpline on 0800 145 6485 and our dedicated local staff will support you to access the help you need.

The phone line is open 24 hours a day, seven days a week and is open to people of all ages – including children and young people.

The phone line is now the first port of call for mental health help – it is operated by people in your local area who will know how best to support you. If you call NHS111 you may have to wait longer for help and will be re-directed to this local service – so call 0800 145 6485.

Call 0800 145 6485

 

North West Boroughs

If you feel you need urgent mental health support, or someone you care for someone that you feel may be in crisis, please call your local dedicated 24/7 mental health crisis line for free:

  • Halton: 0800 051 1508

Our crisis lines are available 24 hours a day, seven days a week and are open to people of all ages – including children and young people.

 

If you live in Lancashire or South Cumbria:

If you are in need of wellbeing and mental health support but don’t feel you are in crisis:

Lancashire and South Cumbria NHS Foundation Trust (LSCFT) Wellbeing and Mental Health Line

Monday – Friday 7pm until 11pm. Saturday – Sunday 12pm until Midnight. The Lancashire and South Cumbria NHS Foundation Trust Wellbeing and Mental Health Helpline is a freephone, out of hours, person-centred listening environment for people requiring emotional support in relation to their own mental health or that of someone they know.

Call 0800 915 4640

 

If you feel you are in crisis:

Lancashire and South Cumbria NHS Foundation Trust (LSCFT) Mental Health Crisis Line

24 hours a day, 7 days a week. If you need urgent help as you are in mental health distress, then there is always someone you can call.

The Mental Health Crisis line is staffed by trained mental health professionals who are able to provide assessment and referrals to appropriate services – ring it if you need to access services or for advice about someone who needs treatment/support.

Call 0800 953 0110