NHS England has published guidance on the NHS National Friends and Family Test (FFT) for maternity services. Alongside this guidance please read the note of clarification about women who have experienced a bereavement (document now only available on our archived website here). The guidance outlines the background and requirements for implementing, reporting and publishing the […]
NHS England is supporting the Royal Pharmaceutical Society’s call for health professionals and patients to work together to ensure better use of medicines. A guide, called Medicines Optimisation: helping patients make the most of medicines, has been published by the Society which provides frontline professionals with four guiding principles to make sure that the right […]
The Department of Health has published an updated NHS Constitution following a consultation that sought views on a number of proposed changes. Important areas we have improved in the NHS Constitution include: patient involvement feedback duty of candour end of life care integrated care complaints patient information staff rights, responsibilities and commitments dignity, respect and compassion In […]
The 2013/14 NHS Standard Contract has been published today by the NHS Commissioning Board. The contract is for use by commissioners when commissioning healthcare services (other than those commissioned under primary care contracts) and is adaptable for use for a broad range of services and delivery models. It reflects the requirements set out in Everyone […]
All patients requiring treatment from a specialised service, are to have access to the same standard of service and the same clinical policy wherever they live. The nature and extent of this specialised care are subject to a consultation, launched today by the NHS Commissioning Board. The six week consultation running from 12 December 2012 […]
The NHS Commissioning Board Authority has published ‘Clinical commissioning group authorisation: Draft guide for assessors undertaking desk top review’. It is an accompaniment to ‘Clinical commissioning group authorisation: Draft guide for applicants’ and covers: the overarching principles, approach and methodology of the assessment process; the key stages of assessment, and the requisite outputs of each stage; […]
Most NHS care and treatment goes well but sometimes things can go wrong. If you are unhappy with your care or the service you have received, it is important to let us know so we can improve. There are two ways to tell the NHS what you think: Give feedback Make a complaint Giving feedback […]
Clinical commissioning group authorisation: Draft guide for applicants has been published following its formal ratification at the Board meeting of the NHS Commissioning Board Authority (NHS CBA) on 13 April 2012. The guide is still formally a ‘draft’ because the authorisation regulations have yet to be passed by Parliament. As such, the final version is […]
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NHS England is responsible for determining allocations of financial resources to integrated care boards (ICBs) from April 2023. Total annual budgets given to ICBs cover the majority of NHS spending. The allocations process uses a statistical formula to make geographic distribution fair and objective, so that it more clearly reflects local healthcare need and helps […]