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The Office of the Chief Pharmaceutical Officer (CPhO)

The Chief Pharmaceutical Officer (CPhO) is the head of the pharmacist and pharmacy technician professions in England, a workforce of over 72,000 highly trained, registered professionals in hospitals, community healthcare, general practices and community pharmacies. He is the principal advisor on pharmacy and medicines use in the NHS, which includes supporting the Department of Health and Social […]

NHS Wayfinder services

About this privacy policy NHS England provides the Wayfinder services that enable people and carers to access additional information about secondary care referrals and their elective care via the NHS App. This privacy policy explains how NHS England and other organisations may use your data for this purpose.  Data Controller’s Contact Details The Secretary of […]

Record recruitment and reform to boost patient care under first NHS Long Term Workforce Plan

Record numbers of doctors, nurses, dentists and other healthcare staff will be trained in England as part of the first ever Long Term Workforce Plan published by the NHS and backed by the Government today. Coming ahead of the health service’s 75th anniversary, the NHS Long Term Workforce Plan sets out how the NHS will […]

Helping People Stay Well and Greater Use of Tech to Empower Patients Should be Central to NHS Plans

A post-pandemic drive to help people stay well, greater use of technology to put power into the hands of patients and treating people closer to home should be at the heart of NHS plans, an independent report said today. The NHS Assembly, an independent advisory group established in 2019, consulted staff, patient groups, carers, charities, […]

The ‘soft stuff’ is the hard stuff: one year into the People Promise Exemplars programme

When talking about the People Promise, retention, and culture, I often hear ‘Oh, you do the soft stuff’. On the contrary, there’s a hard business edge evidenced through the correlation between staff engagement, productivity, and retention. It’s also genuinely hard work to create lasting improvements to working culture. As part of my role as National […]

National Improvement Board

To underpin the ongoing work of NHS IMPACT, a National Improvement Board has been set up which will bring together Executives, Directors, clinical leadership, and expert improvement science input from across the NHS landscape. Collectively the National Improvement Board will set the direction of system wide improvement by bringing in the right stakeholders to achieve […]

ROAN Information sheet 50. Extending the appraiser allocation

In NHS England a new appraiser is normally allocated to a doctor after completing three appraisals. This provides a balance between continuity and objectivity in most situations. However, the NHS England medical appraisal policy allows flexibility to extend the allocation to additional appraisals provided the reasons are documented. While there should be a clear reason […]

Embedding into management systems and processes

To establish and sustain an effective management system requires a system and providers to have developed, or at least be developing, all the other four components. What this looks like in practice Develop an explicit management system that aligns with the strategy, vision and purpose of the organisation at board level and throughout all workforce […]

Building for health

Taken as a whole the NHS is one of the largest landowners in England. Through its role as an anchor institution, the NHS has an opportunity to intentionally manage its land and buildings in a way that has a positive social, economic and environmental impact. The effects of good management can improve the health and […]