Urgent and emergency care

We want to improve the urgent and emergency care (UEC) system so patients get the right care in the right place, whenever they need it.

NHS 111

NHS 111 is the free number to call when you have an urgent healthcare need. It directs you to the right local service, first time.

Ambulance Response Programme

This programme will make sure that the best, high quality, most appropriate response is provided for each patient first time.

From hospital to home

How we’re supporting the health and care system to work together to improve social care and community services

Urgent and emergency care vanguards

Eight vanguards are supporting new approaches to improve the coordination of urgent and emergency care services and reduce the pressure on A&E.

Urgent treatment centres

Urgent treatment centres will provide fast and efficient care closer to home, improve patient care and reduce unnecessary A&E attendances.

News and blogs

NHS to consider routine use of ‘drunk tanks’ to ease pressure on A&Es

NHS England Chief Executive Simon Stevens today announced that the NHS will decide this year whether “drunk tanks” should routinely be used take pressure off hard-pressed A&E departments and 999 ambulance services during the seasonal holiday period. Supervised areas where revellers who have over-indulged can be checked and even sleep it off if necessary, rather […]