Our advice for clinicians on the coronavirus is here.
If you are a member of the public looking for information and advice about coronavirus (COVID-19), including information about the COVID-19 vaccine, go to the NHS website. You can also find guidance and support on the GOV.UK website.
About urgent and emergency care
Our ambition is to ensure patients get the right care in the right place, whenever they need it.
NHS 111
NHS 111 is the free number to call when you have an urgent healthcare need. It directs you to the right local service, first time.
Ambulance
Find out how we support commissioners and ambulance services to further improve services for patients.
Reducing length of stay
Find out how we're continuing to improve performance at getting people home without unnecessary delay when they are ready to leave hospital.
Same day emergency care
Under this model of care, patients presenting at hospital with relevant conditions can be assessed, diagnosed, treated and discharged home the same day if clinically safe to do so, rather than being admitted to hospital.
Urgent treatment centres
Urgent treatment centres will provide fast and efficient care closer to home, improve patient care and reduce unnecessary A&E attendances.
News and blogs
NHS responds to highest number of 999 calls on record
NHS 999 services had their busiest ever month in October as staff answered a record 1,012,143 calls, new figures have revealed today. Ambulance staff responded to more than 82,000 life threatening call-outs, an increase of more than 20,000 on the previous high for October in 2019 (61,561), as well as dealing with the surge in […]