About urgent and emergency care
Our ambition is to ensure patients get the right care in the right place, whenever they need it.
NHS 111
NHS 111 is the free number to call when you have an urgent healthcare need. It directs you to the right local service, first time.
Ambulance
Find out how we support commissioners and ambulance services to further improve services for patients.
Reducing length of stay
Find out how we're continuing to improve performance at getting people home without unnecessary delay when they are ready to leave hospital.
Same day emergency care
Under this model of care, patients presenting at hospital with relevant conditions can be assessed, diagnosed, treated and discharged home the same day if clinically safe to do so, rather than being admitted to hospital.
Urgent treatment centres
Urgent treatment centres will provide fast and efficient care closer to home, improve patient care and reduce unnecessary A&E attendances.
News and blogs
Demand for NHS burns care soars over bonfire night and diwali
Top doctors from the NHS and St John Ambulance have teamed up to urge revellers to stay safe during Guy Fawkes Night and Diwali celebrations, as new figures reveal thousands end up in hospital each year due to firework and bonfire injuries. According to figures from NHS Digital, there were almost 2,000 occasions of people […]