About urgent and emergency care
Our ambition is to ensure patients get the right care in the right place, whenever they need it.
NHS 111
NHS 111 is the free number to call when you have an urgent healthcare need. It directs you to the right local service, first time.
Improving ambulance services
Find out how we support commissioners and ambulance services to further improve services for patients.
Reducing length of stay
Find out how we're continuing to improve performance at getting people home without unnecessary delay when they are ready to leave hospital.
Same day emergency care
Under this model of care, patients presenting at hospital with relevant conditions can be assessed, diagnosed, treated and discharged home the same day if clinically safe to do so, rather than being admitted to hospital.
Urgent treatment centres
Urgent treatment centres will provide fast and efficient care closer to home, improve patient care and reduce unnecessary A&E attendances.
News and blogs
New NHS plan to help patients avoid long hospital stays
Action to help tens of thousands more people avoid lengthy spells in hospital is being rolled out nationwide as part of the NHS Long Term Plan. NHS doctors, nurses and other staff are being encouraged to ask themselves ‘Why not home? Why not today?’ when planning care for patients recovering from an operation or illness, […]