About urgent and emergency care
Our ambition is to ensure patients get the right care in the right place, whenever they need it.
NHS 111
NHS 111 is the free number to call when you have an urgent healthcare need. It directs you to the right local service, first time.
Ambulance
Find out how we support commissioners and ambulance services to further improve services for patients.
Reducing length of stay
Find out how we're continuing to improve performance at getting people home without unnecessary delay when they are ready to leave hospital.
Same day emergency care
Under this model of care, patients presenting at hospital with relevant conditions can be assessed, diagnosed, treated and discharged home the same day if clinically safe to do so, rather than being admitted to hospital.
Urgent treatment centres
Urgent treatment centres will provide fast and efficient care closer to home, improve patient care and reduce unnecessary A&E attendances.
News and blogs
Warm weather and World Cup drives record NHS demand as satisfaction with GPs continues to bounce back
The NHS is facing a “summer onslaught”, with A&Es experiencing their busiest month on record in June amid record heatwaves and the World Cup. Average daily A&E attendances exceeded 80,000 (81,264) for the first time ever in June – setting a new daily attendance record – despite May recording a slightly higher overall total due […]