About urgent and emergency care
Our ambition is to ensure patients get the right care in the right place, whenever they need it.
NHS 111
NHS 111 is the free number to call when you have an urgent healthcare need. It directs you to the right local service, first time.
Ambulance Response Programme
This programme will make sure that the best, high quality, most appropriate response is provided for each patient first time.
From hospital to home
How we’re supporting the health and care system to work together to improve social care and community services.
Urgent and emergency care vanguards
Eight vanguards are supporting new approaches to improve the coordination of urgent and emergency care services and reduce the pressure on A&E.
Urgent treatment centres
Urgent treatment centres will provide fast and efficient care closer to home, improve patient care and reduce unnecessary A&E attendances.
News and blogs
Help us reach everyone more quickly
In the second of a series of insights from frontline staff this winter, an Advanced Paramedic from the North West Ambulance Service gives an insight into managing 999 calls at this time of year: As an advanced paramedic, my job falls into two main parts. First, I respond to the more serious incidents, such as […]