Urgent and emergency care

We want to improve the urgent and emergency care (UEC) system so patients get the right care in the right place, whenever they need it.

NHS 111

NHS 111 is the free number to call when you have an urgent healthcare need. It directs you to the right local service, first time.

Ambulance Response Programme

This programme will make sure that the best, high quality, most appropriate response is provided for each patient first time.

From hospital to home

How we’re supporting the health and care system to work together to improve social care and community services.

Urgent and emergency care vanguards

Eight vanguards are supporting new approaches to improve the coordination of urgent and emergency care services and reduce the pressure on A&E.

Urgent treatment centres

Urgent treatment centres will provide fast and efficient care closer to home, improve patient care and reduce unnecessary A&E attendances.

News and blogs

Simon Stevens challenges ambulance makers to help ‘blue lights go green’

NHS chief Simon Stevens has today challenged vehicle manufacturers to help “blue lights go green” and cut air pollution by developing more environmentally friendly ambulances. With polluted air causing cancer, lung disease and heart problems and contributing to around 40,000 deaths each year, the NHS England chief executive pledged that the health service will step […]