About urgent and emergency care
Our ambition is to ensure patients get the right care in the right place, whenever they need it.
NHS 111
NHS 111 is the free number to call when you have an urgent healthcare need. It directs you to the right local service, first time.
Ambulance Response Programme
This programme will make sure that the best, high quality, most appropriate response is provided for each patient first time.
From hospital to home
How we’re supporting the health and care system to work together to improve social care and community services.
Urgent and emergency care vanguards
Eight vanguards are supporting new approaches to improve the coordination of urgent and emergency care services and reduce the pressure on A&E.
Urgent treatment centres
Urgent treatment centres will provide fast and efficient care closer to home, improve patient care and reduce unnecessary A&E attendances.
News and blogs
Mental health nurses and paramedics to respond together to reduce avoidable hospital admissions
Thousands of Londoners experiencing a mental health crisis will be sent a specialist nurse and a paramedic in a car on blue lights. By responding together, the specialist ambulance crew is expected to reduce mental health hospital admissions from 58,000 to 30,000 per year once it is rolled out across the capital. The London Ambulance […]