Urgent and emergency care

We want to improve the urgent and emergency care (UEC) system so patients get the right care in the right place, whenever they need it.

NHS 111

NHS 111 is the free number to call when you have an urgent healthcare need. It directs you to the right local service, first time.

Reducing length of stay

Find out how we're continuing to improve performance at getting people home without unnecessary delay when they are ready to leave hospital.

Same day emergency care

Under this model of care, patients presenting at hospital with relevant conditions can be assessed, diagnosed, treated and discharged home the same day if clinically safe to do so, rather than being admitted to hospital.

Urgent treatment centres

Urgent treatment centres will provide fast and efficient care closer to home, improve patient care and reduce unnecessary A&E attendances.

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