Improving hospital discharge

Once people no longer need hospital care, being at home or in a community setting (such as a care home) is the best place for them to continue recovery. However, unnecessary delays in being discharged from hospital are a problem that too many people experience.

The Hospital Discharge Service Policy and Operating Model (August 2020) details the discharge requirements for all NHS trusts, community interest companies, private care providers of acute, community beds and community health services and social care staff in England. The guidance, based on successful discharge to assess principles, aims to ensure that all individuals are discharged from hospital in a safe, appropriate and timely way.

A set of role-based hospital discharge action cards are also available, which summarise responsibilities for key roles within the hospital discharge process.