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Choosing 2 elements of wellbeing to focus on first

Chelsea and Westminster Hospital NHS Foundation Trust focused on 2 components of the Health and Wellbeing Framework to help prioritise activities What we’ve done Who we are Chelsea and Westminster Hospital NHS Foundation Trust employs more than 6,000 staff in two hospital sites and 12 community-based clinics in London. We have over 1,000 beds and […]

Engaging and involving patients, families and staff following a patient safety incident

Under the Patient Safety Incident Response Framework (PSIRF) there will be greater engagement with those affected by an incident, including patients, families and staff. Ensuring they are treated with compassion and able to be part of any investigation. Contents Guide to engaging and involving patients, families and staff following a patient safety incident Additional resources […]

Guidance for emergency departments: initial assessment

Introduction The 2022 to 2023 NHS planning guidance specifies the need for more structured streaming arrangements between urgent treatment centres (UTCs) and emergency departments (EDs), and as such they must have robust processes that match patients with the service most suited to meet their clinical need; for example, a UTC (which may or may not […]

4. Improve the responsiveness of urgent and emergency care and increase its capacity

The last year has been challenging for urgent and emergency care (UEC) services as demand has returned to pre-pandemic levels. Building on the work of the UEC Recovery 10 Point Action Plan we will continue to support the improvement of UEC services across England to recover from the impact of the COVID-19 pandemic. This work […]

Clinical summits will help you become the next virtual ward innovators

Today (4 August) we launched details of our upcoming clinical summits for those involved in setting up or expanding virtual wards. This innovative approach to delivering hospital care at home is already benefiting thousands of people across England. Dr Shelagh O’Riordan, Consultant Community Geriatrician and Professional Advisor at NHS England shares her tips on how […]

We’ve come a long a way in a short space of time on long COVID – but there’s more to be done

It’s been just over two years since my colleagues and I working in general practice were faced with patients with a new, enigmatic illness. We were seeing people who were experiencing ongoing, unexplained, and in some cases, seriously debilitating symptoms following COVID-19. And whilst many people were feeling better and recovering from COVID within weeks, […]

Appendix A – Schedule of GP digital requirements and capabilities

Essential clinical system capabilities – foundation capabilities Essential clinical system capabilities – non-foundation capabilities Patient facing capabilities National digital services GP IT enabling requirements Enhanced requirements General practice business requirements Essential clinical system capabilities – foundation capabilities Six clinical digital capabilities enabled through software (and data) solutions which under the GP Contract are necessary to […]