Principle 6 – Leadership for carers at all levels

Feedback from the evidence summits was that leadership for carers at all levels is essential as it enables a shift in thinking, organisational cultural change and accountability in the way carers services are commissioned and increases the identification and support for carers (see NHS IQ e-book). The carers’ agenda has to be linked to the organisations vision as core business. Successful system transformation involves engaging all local partners and stakeholders in “the case for change” including a shared sense of local challenges and intended solutions (Better Care Fund Planning).

Image of a scale bar with red, amber and green

Using the above image as a scale where red is lowest and green is highest. How would you rate the below questions.

  • How assured are you that there is leadership for carers at all levels in your organisation?
  • How assured are you that there is leadership for carers at all levels for all services you commission?
  • How assured are you that the services you commission considers factors such as access or quality for carers?
  • How assured are you about leadership support to improve carers experience of NHS services and access to support?

Ask yourself

  • Does your leadership support carer specific services?
  • Do you have carer representation at board level and in what capacity?  If not, could this opportunity be created or expanded?
  • Do you have leadership support to commission carer specific training?

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