How can practices get involved?

Raise awareness

• Display our AMR resources
• Engage patients and public
• Complete online learning modules
• Recommend antibiotic guardianship

Change perceptions

• Manage patient expectations
• Use our recommend patient discussion flowchart
• Follow triage protocol

Engage with local action plan

• Become a leading practice
• Submit your audit results to us!

Three Principles of Managing Patients

1. Appropriate follow up – Patients suffering from urgent conditions need to be managed appropriately through triage, book ins, follow-ups.
2. Reassurance and empathy – Patients are suffering pain and it is vital to be empathetic and understanding to their condition.
3. Safety net – This ensures safe management and escalation if there are concerns. Patients should be aware of warning signs and who to contact if they are worried.

Management principles

Use our three key steps to guide and manage patient safely.

Patient discussion flowchart

Use this flowchart to help guide you in discussions with patients.