Shropshire, Telford and Wrekin
Setting up a midwife led triage phone system during Covid
Melanie helped to set up a dedicated Covid line for maternity – a brand new telephone system running 24/7, enabling midwives who were personally high risk for Covid, to continue to work in an advisory capacity.
This released extra capacity in the antenatal triage team as it provided dedicated support and advice to families who had concerns about Covid and pregnancy related issues.
The service has been so successful that all the staff want to keep this type of dedicated service moving forward.