About the programme

Patient Online will enhance the quality of care practices by offering online services, increasing choice and convenience for patients.

The NHS’s ambition is to embrace technology as part of its drive to offer modern, convenient and responsive services to patients, their families and carers. GP practices are leading the way.

The government has committed to enabling patients to book appointments, order repeat prescriptions and view their own health records within their GP practice online by April 2016.

Patient Online is NHS England’s programme designed to support GP practices to offer and promote online services to patients.

This letter provides information to GP practices about how to access support and is intended for distribution to all GP practices via Heads of Primary Care e-mail distribution lists by 12 February.