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More choice for patients, less pressure for staff – Thornfield Medical Group, North East and Yorkshire

Case study summary Thornfield Medical Group in Newcastle is made up of 8.5 whole time equivalent GPs and 4.5 whole time equivalent emergency care practitioners, comprising of Advanced Nurse Practitioner (ANP), mental health nurses and paramedic, serving a patient population of 21k.  The practice participated in the Time for Care programme, which provided tailored support […]

Top tips for success

Communication There cannot be too much communication. All staff need to know about the new email, as well as residents, their relatives, local GPs, pharmacies, and other organisations you work with. Communication is important right from the start. Talk to other care homes that have already got NHSmail for tips or help. Remember to change […]

Tips for success

Communication Communications and engagement from the start, across all stakeholders, is vital for success. A simple, robust, communications plan will ensure all stakeholders are aware of what the new process will involve and when it will happen. Information Consider what information you are sharing. The data sharing agreement template can be adapted locally and agreed […]

Supporting deployment of our people safely – a systematic approach

Case study: Blenda Correya, Ward manager – Bedfordshire Hospitals NHS Foundation Trust. Background to learning The coronavirus pandemic has meant nursing and midwifery staff are working in new ways – sometimes in unfamiliar care settings and outside their normal scope of practice. During the response to Covid-19 these changes have often happened rapidly in order […]

Rapid deployment of emergency and outpatient ophthalmology video consultation services at Moorfields Eye Hospital

Moorfields Eye Hospital NHS Foundation Trust Moorfields Eye Hospital NHS Foundation Trust is one of the largest providers of ophthalmology services in Europe. Between 2018 and 2019, the trust handled early 800,000 patient encounters, resulting in around 100,000 patients attending its main accident and emergency (A&E) department or an emergency satellite clinic. The COVID-19 pandemic […]

Low calorie means high rewards for people with type 2 diabetes

Today’s Low Calorie Diet programme announcement brings great news and opportunity for those living with type 2 diabetes. Gone are the days where people thought it would last for life and that the condition could only get worse. People felt trapped in type 2 diabetes – and helpless, but not anymore. We are certain that […]

Pathology networks toolkit

To help NHS providers implement their pathology network and to enable the NHS to share best practice, we are developing a toolkit of how to guides and templates. We expect the NHS to deliver high-quality, good value pathology services to patients by delivering these services through a series of hub and bespoke pathology networks across […]

Allied health professional workforce diversity

During recent years collectively we as Allied Health Professions (AHPs) made significant progress across a range of agendas. However, the work we have done to recognise and improve the Black, Asian and Minority Ethnic (BAME) diversity of our AHP workforce has frankly been insufficient. I do not expect your forgiveness, but I do hope that […]