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This content is from NHS England and NHS Improvement South West

Patient survey about NHS services at The Locality Health Centre, Weston-super-MareThis link opens in a new tab

Patients of the Locality Health Centre in Weston-super-Mare are being asked for their views to help shape future services at the practice. The NHS is holding a procurement exercise to find a provider for The Locality Health Centre practice in Weston-super-Mare to continue running the practice. This is because the current contract for the practice […]

Why don’t we talk about safety? Diary of a patient safety champion in primary care – Dr Helen Prince

New beginnings Starting my job as a salaried GP at Tadley Medical Partnership last summer, I was excited about sharing my knowledge about patient safety with my new work colleagues. Fresh from completing a quality improvement fellowship with a focus on patient safety, I was a self-declared ‘expert’ on the topic and it wasn’t long […]

Good practice in South Worcestershire

Involving the public in the development of a new model for primary care on South Worcestershire Summary South Worcestershire Clinical Commissioning Group (CCG) involved local people in coproducing a new model for primary care. This included setting up a primary care patient advisory group, using different types of patient feedback, and engagement events. Situation In […]

Managing high demands for GP appointments – Walnut Tree Health Centre, East of England

Case study Summary Walnut Tree Health Centre in Milton Keynes has 4 whole time equivalent GPs serving a patient population of nearly 11,000.  On a daily basis the practice was experiencing long patient queues for appointments, putting pressure on GPs who were already stretched leaving staff to deal with frustrated patients.  To help address the […]

Susie Williams

Is @NHS from 10/04/18 to 10/04/18 Twitter: @susiewilliams_ Job title: NHS Youth Forum Member Place of work: Frome Community Hospital & Medical Practice #HelloMyNameIs Susie Williams, I’m eighteen years old and live in Frome, Somerset. I’m completing my A Levels this year in Biology, Chemistry and Maths and have a passion for science, anatomy, philosophy, humanities and photography, which […]

Just Ask Me

Your question is the start of something. Using the hashtag #justaskme on Twitter we’re calling on each and every one of you to answer a simple question… What one question would you like someone to ask you when you’re next at work? Every conversation starts with a question. From a simple “how is your week […]

Community grants 2016

NHS England’s celebrating participation in healthcare grants have been awarded to showcase good practice approaches developed to involve people in healthcare. Healthwatch Norfolk – working with veterans to understand mental health needs From April 2015-16, Healthwatch Norfolk conducted targeted engagement with 30 military veterans living with mental health conditions in Norfolk and Suffolk. The aim was to […]

NHS England Collaborative Commissioning Programme Oversight Group (POG) PPV representative role

NHS England is committed to ensuring that public and patient voices are at the centre of shaping our healthcare services.  Every level of our commissioning system needs to be informed by insightful methods of listening to those who use and care about our services to inform service development. There are a range of opportunities for […]

GP online services updates

Recruitment of Patient and Public Voice (PPV) partners for Digital Health Programmes The changing face of General Practice – a blog by Chris Child Dramatic annual surge in online GP services as patients sign up for convenience Give yourself more time in 2018 – sign up for GP online services Patient Online programme nominated for […]