Contents Contracting updates Child Health Surveillance (NIPE Infant Check) Guidance Daily primary care bulletin Webinars Additional sources of information Annex A: Further details on changes to the GP Contract Regulations This letter is one of a series of regular updates to general practice about the coronavirus (COVID-19) situation. A copy of this letter, and […]
NHS England is committed to ensuring that public and patient voices are at the centre of shaping our healthcare services. Every level of our commissioning system needs to be informed by insightful methods of listening to those who use and care about our services to inform service development. There are a range of opportunities for […]
The team at MyHealth Group in York, North Yorkshire, first made changes in April 21 in response to feedback from their patients. They have since restructured their staffing based on the insight they received from their digital systems. Practice Manager Lucy Murdoch recalls, “we had to offer contact via online consultation and our existing platform […]
Recruitment of Patient and Public Voice (PPV) partners for Digital Health Programmes The changing face of General Practice – a blog by Chris Child Dramatic annual surge in online GP services as patients sign up for convenience Give yourself more time in 2018 – sign up for GP online services Patient Online programme nominated for […]
The role of triage in Modern General Practice, Park Surgery, Driffield, East Yorkshire The team at Park Surgery introduced a new triage system in April 2022 to ensure patients in need of urgent GP appointments could be seen, while managing a reduction in the number of appointments available. Adopting modern ways of working in the […]
Contents Update to GP contracts Expanding the workforce Cutting bureaucracy Quality and Outcomes Framework GP contractual position Flexibilities to respond to local outbreaks LESs/LISs and local pilots Further updates Funding Annex A: Income protection arrangements for general practice Publications approval reference: 001559 / C0569 9 July 2020 An electronic copy of this letter, and […]
Contents Introduction How to implement total digital triage Start planning Support and training Make changes Using total triage Implementing total triage across primary care networks Appendix 1: Practical guidance for reception staff in managing workflow Appendix 2: Top tips on online consulting Publications approval reference: 001559 15 September 2020, Version 3 This guidance is […]
Contents Introduction High consequence infectious disease (HCID) pathogens and definitions Stocking and storage of personal protective equipment (PPE) Education and training Personal protective equipment (PPE) Appendix 1: Guidance development Appendix 2: Personal protective equipment (PPE) for suspected high consequence infectious diseases (HCID). How to put on PPE (donning) Appendix 3: Personal protective equipment (PPE) for […]
Case study summary The introduction of Pocket PPE Packs carried by staff members at Humber Teaching NHS Foundation Trust: offers a simple solution to enable safe donning of PPE without interrupting the delivery of care, treatment and intervention. has enabled mental health and learning disabilities units to retain some informality whilst protecting patients and staff […]
A variety of advertising templates to accompany the Improving Access to General Practice communications guide, produced in a range of formats for use in print, web, email and social media communications.