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Brad Gudger

@NHS curator from Monday 3 February to Friday 7 February 2020 Follow me @BradGudger I am a NHS England Youth Advisor and founder of Alike I’m also a two-time cancer survivor   About me My name’s Brad and I am a Youth Expert Advisor for NHS England. Diagnosed with Leukaemia in 2013, and relapsing in […]

Managing high demands for GP appointments – Walnut Tree Health Centre, East of England

Case study Summary Walnut Tree Health Centre in Milton Keynes has 4 whole time equivalent GPs serving a patient population of nearly 11,000.  On a daily basis the practice was experiencing long patient queues for appointments, putting pressure on GPs who were already stretched leaving staff to deal with frustrated patients.  To help address the […]

Narnia brought magical changes to a primary care leaflet display

The NHS has announced from April it will improve the way it uses the Friends and Family Test patient feedback tool.  A member of a Patient Participation Group (PPG) at Romney House Surgery in Gloucestershire, tells us how even simple comments from patients can drive real improvements for those who use healthcare services:  When I […]

Innovative methods to analyse the free text data and promote the FFT – a Patient Participation Group initiative

Trust/Practice: Romney House Surgery, Gloucestershire What did they do? The PPG realised that just reporting the FFT quantitative data wasn’t improving things. By looking at the free text comments they felt that they could find out what the patients really thought about the surgery, and what we could do to improve their experiences. They came […]

A new home for mental health leaflets

Trust/Practice: Romney House Surgery, Gloucestershire The chair of a patient participation group was tasked with reviewing her practice’s FFT forms. Although this task initially appeared daunting, she quickly realised that much of the feedback could be acted on easily. After one piece of feedback highlighted that leaflets on mental health services were not on display, […]

Getting creative to change people’s lives

As Southbank Centre busily prepares for its first ever Creative Health conference, to launch the inaugural national Creativity and Wellbeing Week, its Director of Arts Administration explains why the UK’s largest arts centre is bringing together people from the worlds of art and health: Improving people’s health and wellbeing isn’t just the preserve of the health and social […]

Resources

Preventing avoidable harm to patients, avoiding unnecessary operations, and freeing up clinical time by only offering interventions on the NHS that are evidence-based and appropriate is a crucial in supporting the NHS Long term Plan. We have created the following products and resources to help health professionals, patients and the public understand the Evidence-Based Interventions […]

Will YOU be one of the two million people in our nationwide survey?

A patient participation group member discusses the benefits of the GP Patient Survey:  Over the next few weeks, invitations to take part in Europe’s biggest survey will drop through more than two million letterboxes across England. It’s an easy way for patients to influence improvements in their healthcare as the findings help shape national policy […]