You searched for: PPG

Innovative methods to analyse the free text data and promote the FFT – a Patient Participation Group initiative

Trust/Practice: Romney House Surgery, Gloucestershire What did they do? The PPG realised that just reporting the FFT quantitative data wasn’t improving things. By looking at the free text comments they felt that they could find out what the patients really thought about the surgery, and what we could do to improve their experiences. They came […]

Getting creative to change people’s lives

As Southbank Centre busily prepares for its first ever Creative Health conference, to launch the inaugural national Creativity and Wellbeing Week, its Director of Arts Administration explains why the UK’s largest arts centre is bringing together people from the worlds of art and health: Improving people’s health and wellbeing isn’t just the preserve of the health and social […]


Preventing avoidable harm to patients, avoiding unnecessary operations, and freeing up clinical time by only offering interventions on the NHS that are evidence-based and appropriate is a crucial in supporting the NHS Long term Plan. We have created the following products and resources to help health professionals, patients and the public understand the Evidence-Based Interventions […]

Will YOU be one of the two million people in our nationwide survey?

A patient participation group member discusses the benefits of the GP Patient Survey:  Over the next few weeks, invitations to take part in Europe’s biggest survey will drop through more than two million letterboxes across England. It’s an easy way for patients to influence improvements in their healthcare as the findings help shape national policy […]

Susie Williams

@NHS from 10/04/18 to 10/04/18 Twitter: @susiewilliams_ Job title: NHS Youth Forum Member Place of work: Frome Community Hospital & Medical Practice #HelloMyNameIs Susie Williams, I’m eighteen years old and live in Frome, Somerset. I’m completing my A Levels this year in Biology, Chemistry and Maths and have a passion for science, anatomy, philosophy, humanities and photography, which is […]

Navigating care at scale releases 37 GP hours a week – Ipswich, East

Case study summary The Deben Health Group in the East was looking to implement care navigators to direct patients more effectively to the most appropriate person for their needs, helping to free up time for GPs to see those patients who need their care the most. The CCG supported practices in the group to do […]