To mark Patient Participation Group Awareness Week, NHS England’s Director of Patient and Public Voice and Insight explains why they are vital to an NHS putting patients at the heart of decisions. Patients and the public play a key role in the development of NHS services – without their opinions, ideas and feedback how can […]
To mark Patient Participation Group Awareness Week, NHS England’s Director of Patient and Public Voice and Insight explains why they are vital to an NHS putting patients at the heart of decisions. Patients and the public play a key role in the development of NHS services – without their opinions, ideas and feedback how can […]
The NHS has announced from April it will improve the way it uses the Friends and Family Test patient feedback tool. A member of a Patient Participation Group (PPG) at Romney House Surgery in Gloucestershire, tells us how even simple comments from patients can drive real improvements for those who use healthcare services: When I […]
A patient participation group member discusses the benefits of the GP Patient Survey: Over the next few weeks, invitations to take part in Europe’s biggest survey will drop through more than two million letterboxes across England. It’s an easy way for patients to influence improvements in their healthcare as the findings help shape national policy […]
This flu guide has been created by NHS England Primary Care Digital Transformation to support GP practice staff as well as Patient Participation Group (PPG) members so they can encourage their patients to register and book their flu clinic online.
GP Online Services has delivered a number of webinars during 2017/2018 to support practice staff in promoting and offering online services to their patients and plans to hold more in 2019. The topics covered are usually those that practices have asked for and have given the opportunity for participants to ask questions following the formal […]
If you are looking to get involved in shaping health services locally, here are some of the ways you can do this. Clinical Commissioning Groups (CCGs) CCGs plan and buy the majority of local healthcare services for people in your area, including those provided in hospitals and community settings. Your CCG may have a number […]
How to get involved in primary care (GP, pharmacy, dentist, optician services) commissioning Primary care services provide the first point of contact in the healthcare system, acting as the ‘front door’ of the NHS. Primary care includes general practice, community pharmacy, dental, and optometry (eye health) services. Here are some of the ways you can […]
A guide for GP online services Patient Participation Group (PPG) members which gives some top tips on how to engage their practice in registering more patients for online services.
Trust/Practice: Romney House Surgery, Gloucestershire The chair of a patient participation group got more than she bargained for when her practice manager dumped a year’s worth of FFT forms on to her desk. However, she quickly realised that much of the feedback could be acted on easily. After one piece of feedback highlighted that leaflets […]