To mark Patient Participation Group Awareness Week, NHS England’s Director of Patient and Public Voice and Insight explains why they are vital to an NHS putting patients at the heart of decisions. Patients and the public play a key role in the development of NHS services – without their opinions, ideas and feedback how can […]
To mark Patient Participation Group Awareness Week, NHS England’s Director of Patient and Public Voice and Insight explains why they are vital to an NHS putting patients at the heart of decisions. Patients and the public play a key role in the development of NHS services – without their opinions, ideas and feedback how can […]
If you are looking to get involved in shaping health services locally, here are some of the ways you can do this. Clinical Commissioning Groups (CCGs) CCGs plan and buy the majority of local healthcare services for people in your area, including those provided in hospitals and community settings. Your CCG may have a number […]
How to get involved in primary care (GP, pharmacy, dentist, optician services) commissioning Primary care services provide the first point of contact in the healthcare system, acting as the ‘front door’ of the NHS. Primary care includes general practice, community pharmacy, dental, and optometry (eye health) services. Here are some of the ways you can […]
Patient Online delivered a number of Webinars during 2016/17 to support practice staff in promoting and offering online services to their patients. The topics covered were those that practices asked for and provided an opportunity for participants to ask questions following the formal presentation. The webinars were recorded and slides were made available to all […]
Case study summary The Deben Health Group in the East was looking to implement care navigators to direct patients more effectively to the most appropriate person for their needs, helping to free up time for GPs to see those patients who need their care the most. The CCG supported practices in the group to do […]
Toolkit to help set up and run Patient Participation Groups Every general practice should now have a Patient Participation Group (PPG), acting as a link with the people it serves and as a ‘critical friend’. Roles might include advising on the quality and responsiveness of services, carrying out research and supporting self-care. But how do […]
NHS England’s celebrating participation in healthcare grants have been awarded to showcase good practice approaches developed to involve people in healthcare. Lincolnshire Community and Voluntary Service Lincolnshire Community and Voluntary Service (LCVS) works with health services to try new ways of working, increase knowledge, develop good practice and demonstrate ways to improve services. The ‘Happy […]
Emily Carter, Regional Head of Patient and Public Voice (South), NHS England. We are opening the doors of NHS England’s Patients and Information Directorate to the public (and anybody else who wants to find out more about what we are doing) on 17 June, with four simultaneous and web-linked events across the country. In the […]
Toolkit to help set up and run Patient Participation Groups Every general practice should now have a Patient Participation Group (PPG), acting as a link with the people it serves and as a ‘critical friend’. Roles might include advising on the quality and responsiveness of services, carrying out research and supporting self-care. But how do […]