You searched for: PPG

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Advancing mental health equalities in NHS Talking Therapies for anxiety and depression services

Addressing health inequalities has been a priority in mental health for years, as highlighted in the Five Year Forward View for Mental Health and the NHS Long Term Plan. The NHS Talking Therapies team’s work on advancing mental health equalities forms part of NHS England’s commitments to reduce mental health inequalities, and builds on the […]

Diabetes high impact interventions 

Structured education NHS Diabetes Prevention Programme Delivery of 9 diabetes care processes / achievement of treatment targets Download these high impact interventions as a PDF. Structured education An evidence based and quality assured programme that aims to support the person and their family members and carers in developing attitudes, beliefs, knowledge and skills to self-manage […]

Inclusive Pharmacy Practice advisory board

Membership Board members are: David Webb – Chair, Chief Pharmaceutical Officer, NHS England Yousaf Ahmad, ICS Chief Pharmacist and Director of Medicines Optimisation, Frimley Health and Care ICS Laura Angus, Chief Pharmacist, Humber, Coast and Vale Health and Care Partnership ICS Diane Ashiru-Oredope, Lead Pharmacist HCAI, Fungal, AMR, AMU & Sepsis Division, UK Health Security […]

Chemical burn to a neonate from use of chlorhexidine

Through its core work to review patients safety events, recorded on national systems such as the National Reporting and Learning System (NRLS), the new Learn from Patient Safety Events service (LFPSE), and other sources, the National Patient Safety Team identified a patient safety issue around the use of chlorhexidine in neonatal care causing chemical burns. […]

Managing high demands for GP appointments – Walnut Tree Health Centre, East of England

Case study Summary Walnut Tree Health Centre in Milton Keynes has 4 whole time equivalent GPs serving a patient population of nearly 11,000.  On a daily basis the practice was experiencing long patient queues for appointments, putting pressure on GPs who were already stretched leaving staff to deal with frustrated patients.  To help address the […]

Narnia brought magical changes to a primary care leaflet display

The NHS has announced from April it will improve the way it uses the Friends and Family Test patient feedback tool.  A member of a Patient Participation Group (PPG) at Romney House Surgery in Gloucestershire, tells us how even simple comments from patients can drive real improvements for those who use healthcare services:  When I […]

Innovative methods to analyse the free text data and promote the FFT – a Patient Participation Group initiative

Trust/Practice: Romney House Surgery, Gloucestershire What did they do? The PPG realised that just reporting the FFT quantitative data wasn’t improving things. By looking at the free text comments they felt that they could find out what the patients really thought about the surgery, and what we could do to improve their experiences. They came […]

A new home for mental health leaflets

Trust/Practice: Romney House Surgery, Gloucestershire The chair of a patient participation group was tasked with reviewing her practice’s FFT forms. Although this task initially appeared daunting, she quickly realised that much of the feedback could be acted on easily. After one piece of feedback highlighted that leaflets on mental health services were not on display, […]

Getting creative to change people’s lives

As Southbank Centre busily prepares for its first ever Creative Health conference, to launch the inaugural national Creativity and Wellbeing Week, its Director of Arts Administration explains why the UK’s largest arts centre is bringing together people from the worlds of art and health: Improving people’s health and wellbeing isn’t just the preserve of the health and social […]