Toolkit to help set up and run Patient Participation Groups Every general practice should now have a Patient Participation Group (PPG), acting as a link with the people it serves and as a ‘critical friend’. Roles might include advising on the quality and responsiveness of services, carrying out research and supporting self-care. But how do […]
Emily Carter, Regional Head of Patient and Public Voice (South), NHS England. We are opening the doors of NHS England’s Patients and Information Directorate to the public (and anybody else who wants to find out more about what we are doing) on 17 June, with four simultaneous and web-linked events across the country. In the […]
A guide for GP online services Patient Participation Group (PPG) members which gives some top tips on how to engage their practice in registering more patients for online services.
This flu guide has been created by NHS England Primary Care Digital Transformation to support GP practice staff as well as Patient Participation Group (PPG) members so they can encourage their patients to register and book their flu clinic online.
Andy’s GP suggested that a blood test might provide the answers as to why he had been feeling so unwell. He was right. When Andy found out that he had Type 2 diabetes he had absolutely no idea what the condition was or what it meant for him. In a state of shock and confusion, […]
In the second in a series of blogs on what it means to be a New Care Models Vanguard at the forefront of change, David Stenson, on behalf of Dudley Clinical Commissioning Group, gives a patient’s perspective on the changes to his local services and his aspirations for the impact it will have on the […]
Patients of the Locality Health Centre in Weston-super-Mare are being asked for their views to help shape future services at the practice. The NHS is holding a procurement exercise to find a provider for The Locality Health Centre practice in Weston-super-Mare to continue running the practice. This is because the current contract for the practice […]
Addressing health inequalities has been a priority in mental health for years, as highlighted in the Five Year Forward View for Mental Health and the NHS Long Term Plan. The NHS Talking Therapies team’s work on advancing mental health equalities forms part of NHS England’s commitments to reduce mental health inequalities, and builds on the […]
Case study Summary Walnut Tree Health Centre in Milton Keynes has 4 whole time equivalent GPs serving a patient population of nearly 11,000. On a daily basis the practice was experiencing long patient queues for appointments, putting pressure on GPs who were already stretched leaving staff to deal with frustrated patients. To help address the […]
The following real-life case studies show the impact that the new hub operating model is having across a range of clinical scenarios. These are supported by a full evaluation of the hub project which will be published shortly. Case Study 1: Speedy access to urgent medical advice In mid-December 2022, a concerned parent submitted an […]