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Establishing Tuberculosis (TB) nurse peer support forums during the COVID-19 pandemic

Case study: Learning identified by the Tuberculosis Nurse Peer Support Network, Public Health England. Case study summary Key learnings: The Tuberculosis (TB) nurse peer support forum has been successful in providing a virtual real-time platform to bring colleagues together across regions and nationally during the COVID-19 pandemic. This approach has supported the widespread sharing of […]

Firefighters the latest group to join the NHS staff in helping deliver COVID vaccinations

Firefighters in Hampshire are the latest group to join the NHS staff in helping deliver Covid vaccinations as the number of sites providing the life-saving jabs tops 1,500. Around 60 firefighters and support staff from Hampshire Fire and Rescue Service are vaccinating at centres across the region, including Basingstoke fire station, where crews are still […]

What should, and should not, be captured in the appointment book?

Examples of single appointments Where a consultation mode changes during the interaction with the patient (e.g. a telephone consultation changes to video during the consultation), this will count as a single appointment. Where a patient query/electronic consultation comes into the practice, is reviewed by a health or care professional, and is closed by a message […]

Implementing weekly ‘care rounds’ in care homes – Barrow and Millom Primary Care Network, North West

Case study summary Barrow and Millom Primary Care Network (PCN) is made up of ten practices in Morecambe Bay, serving a patient population of approximately 68,000.  The practices had started a collaborative project two years ago to work more proactively with care homes but had come to a standstill. The PCN participated in the Productive […]

Continuation of the hospital discharge service and discharge to assess approach

The legislation that made it mandatory for hospitals to notify local authorities that someone is ready to be discharged came in to place in 2003;  I remember it well as I was working in King’s College Hospital in London in my first NHS job, and the arrangements we now know intimately as delayed transfer of […]

Social prescribing: reducing non-medical GP appointments and delivering a better service for patients – Brownlow Health @ Princes Park Health Centre, North West

Case study summary Brownlow Health @ Princes Park Health Centre in Liverpool has 3.5 whole time equivalent GPs serving a patient population of over 7,000.  When GP appointments for non-medical issues continued to increase, the practice looked at implementing social prescribing by participating in the Learning in Action programme.  The programme is delivered by NHS […]

Echo – Sustainability Partner – Health and Care Innovation Expo 2019

What is Echo? Quite simply, we’re a pharmacy that’s committed to making medicine management work for everyone. We’re on a mission to end the misery of the missed dose, and to help our users stay well by getting them their medicine when they need it. Working with EPS-enabled NHS England GPs, we process our users’ […]

Lighting a spark within teams to improve end of life care

To mark Dying Matters Week, NHS England and Improvement’s Head of Nursing for End of Life Care (EoLC) provides unique insight into the work to improve end of life care and enhance the experience for individuals’ and their families: Dying Matters weeks offers an opportunity to raise awareness, both for staff and patients, about death […]