The Integrated Urgent Care Service Specification outlines the steps that commissioners must take to deliver a consistent service across the country, moving from an ‘assess to refer’ to a new ‘consult and complete’ model of service delivery. Next steps on the NHS Five Year Forward View The Next Steps on the NHS Five Year Forward […]
This month saw the launch of the new user involvement guidelines in the northern region, outlining how best to involve people affected by diabetes in shaping their care and services. The guidelines are a key part of our user involvement programme to embed good practice across the NHS Diabetes Programme and ensure that involving people […]
Infrastructure, Intelligence, Interventions, Innovation and Incentives – leading us to Integration. Case study summary Practices across north, east and west Wokingham are working together as a collection of three primary care networks, or neighbourhoods as they are known locally, with an aim to join up patient care and reduce pressures across the system, whilst encouraging […]
Leading change Infection Prevention and Control/Physical Health Nurses (IPCPHNs) at North Staffordshire Combined Healthcare NHS Trust (NSCHT) developed and led innovative physical health training sessions for staff. This has raised the profile of the inequality of peoples’ physical health within the mental health setting, ensuring that this is considered alongside the patients’ mental health. Where […]
NHS England’s National Mental Health Director gives her views on the NHS Long Term Plan and what it means for the future: The NHS Long Term Plan marks a watershed moment of the development of world class mental health care services in the NHS. In the middle of all the post-launch noise, and with the […]
Leading change The ward manager at Harplands Hospital, Stoke-on-Trent led on the development and implementation of an Acute Care Pathway (ACP) programme of work to foster new ways of working, standardise good practice and improve experiences for both staff and patients within the Trust. This programme of work has led to both improvements in outcomes […]
The evidence base for personalised care continues to grow, demonstrating a positive impact on people, the system and professionals. Shared decision making between people and clinicians about their tests, treatments and support options leads to more realistic expectations, a better match between individuals’ values and treatment choices, and fewer unnecessary interventions. Personalised care also has […]
This week patient and carer advocate, Tommy Whitelaw, will share some inspirational stories with nursing, midwifery and care staff at Barts Health NHS Trust highlighting the huge impact they have for people and patients in their care. The chief nurse previews his visit: Many will be familiar with the fantastic work of Thomas Whitelaw, known […]
Leading change The nurse leadership team at University College London Hospitals (UCLH) have developed an Exemplar Ward programme with other colleagues across the Trust. This programme is designed to support clinical teams to implement standard processes, reduce unwarranted variation and deliver local quality improvement initiatives in their wards and departments. Data packs and monthly trend […]
As the NHS treats more patients than ever before, a new nationwide survey shows the vast majority of people are positive about their GP care – with eight out of ten patients rating their overall experience of their GP surgery as good. The survey also found that confidence and trust in GPs and healthcare professionals […]