Matrons support their staff in monitoring quality and safety, operational performance and financial stability. The matron should review operational performance for their area and ask: What is the state of our operational performance? Where are we heading and where do we want it to be? What have our improvement initiatives achieved? How do we explain […]
Effective workforce planning ensures appropriate levels of staff are available to deliver safe, high quality care to patients and service users. Creating an effective workforce requires an evidence-based workforce plan, integrated with finance, activity and performance plans. This must directly involve matrons and managers of the service. Matrons should use their organisation’s workforce planning and […]
The matron’s role has evolved since publication of the matron’s 10 key responsibilities in 2003 and the matron’s charter in 2004. Some aspects remain the same: for example, providing compassionate inclusive leadership and management to promote high standards of clinical care, patient safety and experience; prevention and control of infections; monitoring cleaning of the environment. […]
Past events Addressing cultural barriers to flexible working, with an introduction to a new online course for the NHS The National Flexible Working Team, with King’s Fund and Timewise, hosted this well received webinar on 15th July 2021 to nearly 200 attendees. The aim was to share and explore the findings from the King’s Fund […]
Case study summary Britley Oxford Terrace Primary Care Network (PCN) is made up of two practices in Gateshead Tyne and Wear serving a patient population of over 32 thousand. When the PCN volunteered to become one of the first in England to inoculate patients with a COVID vaccine, its transformation lead, who is a member […]
The NHS is first and foremost one huge team: We are 1.3 million strong. We are all walks of life, all kinds of experiences. We are the NHS. And by working in teams, we can deliver much more: our jobs make a difference, and they are rewarding, but they can also be challenging and stressful. […]
Substance misuse advice and support services The coronavirus emergency placed great strain on the physical and mental wellbeing of NHS staff – including those working on the NHS frontline and, by association, those close to them. We have commissioned various support offers for health and care staff across a range of areas, there is advice, […]
Independent providers and NHS controlled providers should refer to this page for guidance on meeting the requirements of certain licence conditions, and support for completing self-certifications. This guidance is not relevant for NHS trusts or foundation trusts (FTs). See guidance for NHS foundation trusts and NHS trusts for this. This page replaces the original information and guidance […]
This page contains information on our regulatory oversight of independent providers and NHS-controlled providers, including our powers to take regulatory action. This page replaces the original information and guidance previously hosted by Monitor on GOV.UK. Content Overview Oversight of independent providers Oversight of NHS-controlled providers Enforcement guidance Overview NHS England has a statutory duty to […]
2021/22 NHS Standard Contract – final version The NHS Standard Contract is mandated by NHS England for use by commissioners for all contracts for healthcare services other than primary care, and the Contract (in full-length and shorter-form versions) has now been updated for 2021/22. Please note that: There is no requirement for NHS commissioners and […]