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Appendix B – Responsibilities and accountabilities

General responsibilities General Financial Cyber and data security NHS England   Set national strategic direction Provide strategic leadership for local commissioners Maintains Primary Care (GP) Digital Services Operating Mode. Delegates GP IT responsibility to CCGs GP IT assurance CCG Assurance Issues NHS England Financial Guidelines Funding Allocation Strategic direction for cyber and data security CCG […]

Appendix C – Applicable national frameworks

Frameworks will vary in the extent of standards assurance offered. This should be considered in the selection and use of any framework. The NHS England-funded ‘Commercial and Procurement Hub’ is available to support primary care customers with all aspects of procurement, including buying via the Digital Care Services (DCS) Catalogue. Digital care services catalogue The […]

Building a team with the skills to boost primary care in West Leeds Primary Care Network

Primary Care Networks (PCNs) are making excellent progress in recruiting additional roles as part of the expanded community multidisciplinary teams committed to in the NHS Long Term Plan. These expanded teams give patients access to a range of professionals for their needs via their GP practice, enabling quicker access to care and alleviating workload pressures […]

Patients with chronic conditions offered personalised care through population health management

Case study summary  A group of patients at high risk of becoming unwell due to a chronic physical health problem and depression were identified using a population health management (PHM) approach in North and North East Cumbria. PHM enables clinicians to identify and understand patients’ health problems through linked data sets, helping to predict future […]

Forty high-risk people with COPD given help to address wider determinants through PHM

Case study summary Forty people with chronic obstructive pulmonary disease (COPD) were given help from a health and wellbeing coach or social prescriber to improve control over their condition by pinpointing two issues which ‘mattered most to them’. The Proactive Care Team, at Holderness Health Primary Care Network, worked on the project as part of […]

‘Together for Devon’ carers hospital scheme attracts 3,000 new members

Case study summary A new project run by partner organisations in Devon has helped regular users of accident and emergency (A&E) and other emergency services to tackle issues such as housing and finance. Consequently this has improved the lives of these service users, reduced their A&E visits by 60%, and saved taxpayers £200,000. Organisation Integrated […]

Individual Placement and Support (IPS) for people with severe mental illness

By 2023/24, NHS England and NHS Improvement aims to help tens of thousands of people with severe mental illness (SMI) find and keep their employment through the Individual Placement and Support (IPS) scheme. The COVID-19 pandemic forced IPS teams across the country to adapt their services quickly to keep providing employment support in a safe […]

What does compassionate and inclusive leadership mean to us?

We recognise that there are a wide range of resources which describe compassionate and inclusive cultures across a range of sectors. However, it can be difficult with limited time available to find relevant resources for your needs. We’ve therefore collected a range of resources within these pages which we feel are a good place to […]

NHS Oversight Framework

The NHS oversight framework replaces the NHS system oversight framework for 2021/22, which described NHS England’s approach to oversight of integrated care boards (ICBs) and trusts. This framework outlines NHS England’s approach to NHS oversight and is aligned with the ambitions set out in the NHS Long Term Plan and the NHS operational planning and contracting […]