NHS England is preparing to launch a new initiative to make feedback and raising concerns and complaints easier for people with a learning disability, autism or both – called ‘Ask Listen Do’. To coincide with this and National Carers’ Week, family carer Ted Goodman describes how organisations need to develop processes and attitudes to feedback, […]
Updated GP IT Operating Model – Securing Excellence in Primary Care (GP) Digital Services: The Primary Care (GP) Digital Services Operating Model 2019-21 The 2018/19 Addendum to the GP IT Operating Model outlines revisions to the current GP IT Operating Model, ‘Securing Excellence in GP IT Services 2016-18’, third Edition that will help to ensure that GP […]
This document sets out to extend the operating arrangements for the delivery of GP IT services across England until 2019. An updated GP IT Operating Model is available: Securing Excellence in Primary Care (GP) Digital Services: The Primary Care (GP) Digital Services Operating Model 2019-21
Carers Week focuses today on the support available for young carers in school. Here, young carer Lucy tells us about the support she has received from her primary school, her fears as she starts to think about the move to secondary school, and her longer term ambition to become a palaeontologist: My name is Lucy […]
This case study shows how Hertfordshire County Council and two Clinical Commissioning Groups (CCGs) are working together to transform care work for children and young people.
Note: Some sections of this case study refer to clinical commissioning groups (CCGs). On 1st July 2022, integrated care systems (ICSs) took over statutory commissioning responsibilities in England, and CCGs were closed down. You can learn more about integrated care systems (ICSs) here. Case study summary With a population of nearly 1.2 million and a […]
Information from the National Reporting and Learning System regarding reports on vaginal mesh implants.
NHS England’s National Clinical Director for Older People and Person Centred Integrated Care reflects on recent regional frailty meetings: One of the real privileges of being a National Clinical Director is having the opportunity to get out, meet new colleagues and hear first-hand what is going on all around the country. I am pleased to […]
A mother and daughter who have dedicated their working lives to the NHS are amongst the black and minority ethnic NHS staff who have been honoured as part of NHS England’s Windrush awards. Winners of the prestigious awards include retired nurse Beatrice Akyeampong, who was recognised alongside her daughter, Dr Vanessa Apea, a sexual health […]
The NHS has announced plans to improve patient care by cutting long stays in hospitals. Speaking at the annual NHS Confederation conference at Manchester Central, NHS England Chief Executive Simon Stevens and our Chief Executive Ian Dalton will set out the plans which will also help to free up thousands of hospital beds and ease pressures […]