Useful reading for case investigators and case managers

The following documents would make useful reading for case investigators, particularly those attending the NCAS case manager and case investigator training courses.


For doctors in primary care

For doctors in secondary care

Further references for all


The following versions of the templates were used in training and can be further utilised:

Quality assurance tools

The following documents contain suggested tools which can be used to quality assure the case investigation process. This will provide the RTC team with continued learning and improvement in their effectiveness for future case investigations.


The following is an example of a case investigator’s report based on the Dr Purple case used in training: