South West community pharmacy information

Please note that this webpage is aimed at community pharmacists and their teams. All public and patient enquiries, complaints and Freedom of Information Act requests should be directed to england.contactus@nhs.net or telephone: 0300 311 22 33.

If you are from a community pharmacy and have a query, please email us at england.pharmacysouthwest@nhs.net

Contact details

• Community pharmacy contact details – June 2017

Changes to core or supplementary hours

Please complete the relevant form if your pharmacy wishes to change their hours:

• Template change of core opening hours
• Template change of supplementary opening hours

Unplanned closures

This form will need to be completed if your pharmacy experiences an unplanned closure.

• Unplanned closures policy
• Unplanned closures template

Links to the Pharmaceutical Needs Assessments (PNAs)

• Bristol PNA
• Cornwall PNA
• Devon, Plymouth and South Devon & Torbay PNA’s
• North Somerset PNA
• Somerset PNA
• South Gloucestershire PNA

Links to Local Pharmaceutical Committees (LPC)

• Devon LPC
• Cornwall LPC 
• Avon LPC
• Somerset LPC

Medicines Use Review (MUR)

• Medicines Use Review (MUR) guidance

Please use the correct form for your request:

• Form PREM1 MUR premises self-certification form
• Form PREM2A – Off premises at alternative premises
• Form PREM2B – Off premises for particular patient
• Form PREM2C – Off premises for category of patients
• Form PREM2D SWEST – Telephone MUR
• Form PREM2D SWEST – Hospital to Home

Significant Incident reporting

• Incident report form – form to be used by all pharmacies in the South West when reporting an incident.

Serious difficulty and Dispensing by Doctors Application

• Serious difficulty application form
• Dispensing by doctors application form

100 hour pharmacies form

• 100P form

Further details and opening times of pharmacies are available on NHS Choices.