South West (South) Community Pharmacy information

This webpage is for Community Pharmacists and their teams based in Cornwall & Isles of Scilly, Devon, Bristol, North Somerset, Somerset and South Gloucestershire.

All public and patient enquiries, complaints and Freedom of Information Act requests should be directed to england.contactus@nhs.net or telephone 0300 311 22 33.

If you are from a Community Pharmacy in Cornwall & Isles of Scilly, Devon, Bristol, North Somerset, Somerset and South Gloucestershire and have a query, please contact us as follows:

england.pharmacysouthwest@nhs.net

Winter Planning

Important documents relating to winter planning will be placed here.

Christmas and New Year 2018-19 Pharmacy opening hours

Bristol, North Somerset, Somerset, South Gloucestershire:

• Bristol East
• Bristol North and North West
• Bristol South and Central
• Mendip
• North Somerset
• Sedgemoor and West Somerset
• South Gloucestershire Towns
• Taunton Dean and South Somerset

Devon, Cornwall & Isles of Scilly:

• Central Cornwall
• North and East Cornwall
• West Cornwall
• East Devon
• Exeter
• Mid Devon
• North Devon
• Plymouth
• South Hams and West Devon
• Teignbridge
• Torbay

Contact details

• Community pharmacy contact details for Somerset, Devon, Cornwall, Isles of Scilly – February 2018

Changes to core or supplementary hours

Please complete the relevant form if your pharmacy wishes to change their hours:

• Template change of core opening hours
• Template change of supplementary opening hours

Unplanned closures

This form will need to be completed if your pharmacy experiences an unplanned closure.

• Unplanned closures policy
• Unplanned closures template

Guidance resources

Forged prescription guidance

• Forged prescriptions guidance (October 2018)

Medicines Shortages

• Guidance for dispensing contractors (June 2018)

Links to the Pharmaceutical Needs Assessments (PNAs)

• Bristol PNA
• Cornwall PNA
• Devon, Plymouth and South Devon & Torbay PNA’s
• North Somerset PNA
• Somerset PNA
• South Gloucestershire PNA

Links to Local Pharmaceutical Committees (LPC)

• Devon LPC
• Cornwall LPC 
• Avon LPC
• Somerset LPC

Medicines Use Review (MUR)

• Medicines Use Review (MUR) guidance

Please use the correct form for your request:

• Form PREM1 MUR premises self-certification form
• Form PREM2A – Off premises at alternative premises
• Form PREM2B – Off premises for particular patient
• Form PREM2C – Off premises for category of patients
• Form PREM2D SWEST – Telephone MUR
• Form PREM2D SWEST – Hospital to Home

Significant Incident reporting

• Incident report form – form to be used by all pharmacies in the South West when reporting an incident.

Serious difficulty and Dispensing by Doctors Application

• Serious difficulty application form
• Dispensing by doctors application form

100 hour pharmacies form

• 100P form

Further details and opening times of pharmacies are available on the NHS website.