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About urgent and emergency care
Our ambition is to ensure patients get the right care in the right place, whenever they need it.
NHS 111
NHS 111 is the free number to call when you have an urgent healthcare need. It directs you to the right local service, first time.
Ambulance
Find out how we support commissioners and ambulance services to further improve services for patients.
Reducing length of stay
Find out how we're continuing to improve performance at getting people home without unnecessary delay when they are ready to leave hospital.
Same day emergency care
Under this model of care, patients presenting at hospital with relevant conditions can be assessed, diagnosed, treated and discharged home the same day if clinically safe to do so, rather than being admitted to hospital.
Urgent treatment centres
Urgent treatment centres will provide fast and efficient care closer to home, improve patient care and reduce unnecessary A&E attendances.
News and blogs
Patients handed over quicker despite 5-year high in number taken to hospital
Ambulance crews and A&E staff have slashed handover delays by more than 7 minutes this winter – even as they ferried the highest number of patients to hospital in half a decade. Figures out today show that more than 1.2million patients were handed over (1,234,731) to A&Es by ambulances so far this winter. This is […]