Our ambition is to ensure patients get the right care in the right place, whenever they need it.

NHS 111 is the free number to call when you have an urgent healthcare need. It directs you to the right local service, first time.

Find out how we support commissioners and ambulance services to further improve services for patients.

Find out how we're continuing to improve performance at getting people home without unnecessary delay when they are ready to leave hospital.

Under this model of care, patients presenting at hospital with relevant conditions can be assessed, diagnosed, treated and discharged home the same day if clinically safe to do so, rather than being admitted to hospital.

Urgent treatment centres will provide fast and efficient care closer to home, improve patient care and reduce unnecessary A&E attendances.