Your feedback matters and will make a difference. Help us understand your digital experience by taking our 10 minute survey. Your responses are completely anonymous. Start the survey.
About urgent and emergency care
Our ambition is to ensure patients get the right care in the right place, whenever they need it.
NHS 111
NHS 111 is the free number to call when you have an urgent healthcare need. It directs you to the right local service, first time.
Ambulance
Find out how we support commissioners and ambulance services to further improve services for patients.
Reducing length of stay
Find out how we're continuing to improve performance at getting people home without unnecessary delay when they are ready to leave hospital.
Same day emergency care
Under this model of care, patients presenting at hospital with relevant conditions can be assessed, diagnosed, treated and discharged home the same day if clinically safe to do so, rather than being admitted to hospital.
Urgent treatment centres
Urgent treatment centres will provide fast and efficient care closer to home, improve patient care and reduce unnecessary A&E attendances.
News and blogs
NHS delivers over 100,000 more treatments for patients in March, despite rise in demand
The NHS delivered over 100,000 more treatments in March compared to the same month last year, with a quarter of a million fewer waiting longer than 18 weeks for care. New data published today also shows that NHS staff have carried out over 1.5 million treatments in just 1 month, and 3.6 million additional appointments […]