Online course – nurturing compassionate and inclusive NHS cultures

We’re offering a flexible online course for those working to create compassionate and inclusive cultures in health and social care through collective leadership.

Are you: 

  • working in, or with, health or social care? 
  • enthusiastic about improving the culture within your team, organisation or system for the benefit of you, your colleagues and the patients and communities we serve? 
  • a programme lead, change team member or stakeholder for your organisation or system using the Culture and Leadership Programme? 
  • eager to connect with colleagues who are also doing this kind of work? 
  • looking for free, flexible and bite-sized learning about culture that you can access at a desk or on the go? 

If so, our Nurturing Compassionate and Inclusive NHS Cultures course could be for you. 

Our programme is:

Short

This new online learning course, broken up into bite-sized components, provides you with an introduction to compassionate cultures and how to use the Culture and Leadership Programme approach and resources.

Practical

It is focussed on equipping you with practical knowledge, skills and support, helping you to undertake your own culture transformation journey.

Collaborative

The course is designed to provide ample opportunity for discussion and collaboration with peers and facilitators to provide learners with a network of support.

What’s involved

The courses are free to take part in, and are delivered entirely online in the form of videos, articles, discussion and practical exercises that contribute to your own culture transformation journey. 

The programme is organised into two 2 or three 3 core learning modules (dependent on your role within your organisation’s culture transformation journey): 

  • welcome and how to navigate these materials 
  • an overview of the Culture and Leadership Programme (CORE)
  • getting started – the scoping phase (CORE for programme leads responsible for the programme in their organisation/system, optional for other learners)

There is optional additional content which you can access flexibly as needed: 

  • the discovery phase 
  • the design phase 
  • the delivery phase 
  • additional learning resources 

Nurturing Compassionate and Inclusive NHS Cultures online course – dates and how to register

We run the Nurturing Compassionate and Inclusive NHS Cultures online course four times a year. Each course runs for three months, and participants must complete it within this timeframe.

Course dates and registration

We’ll be running the course quarterly in the first instance, and you will need to complete the course by the last day of the month the course is running.

To join the course, please complete the registration form for the quarter you wish to start:

Once you have submitted your registration form, you will be enrolled onto your chosen cohort. Joining instructions will be sent by email approximately one week before the course begins.

You will then have access to a welcome section, including guidance on how to navigate the platform, followed by interactive modules to help you understand and apply the Culture and Leadership Programme (CLP) tools. You can work through the course at your own pace-pausing and returning whenever it suits you.

If you have any questions or experience any difficulties, please contact us at: england.culture@nhs.net

Key course information

  • Course facilitation: each course runs for 3 months, with the first month including facilitation. After 1 month this facilitation ends but access and learning will continue. ‘Facilitation’ includes access to Culture Transformation team experts for guidance and support.
  •  1-hour live session: this will be held during the month, allowing learners to discuss reflections, interact with peers, and ask questions. Details are available within the learning materials.
  • Flexible learning: the course takes approximately 2.5 hours to complete and can be done in 1 sitting or in smaller sessions at your convenience.
  • Interactive engagement: learners are encouraged to reflect on the content and engage with others by commenting on contributions.
  • Certificate of completion: upon successfully completing the core modules, participants will receive a continual professional development certificate for their professional records.

You can follow us on X @Culture_NHS and join the conversation in our online culture community (FutureNHS log in required).