NHS England has published guidance to support the submission of NHS Friends and Family Test (FFT) for:
- Acute services
- Ambulance and patient transport services
- GP Practices
- NHS funded Community and Mental Health services
- Staff Friends and Family
- NHS funded dental services
Dentists should use their location id to identify themselves when submitting data.
The acute services guidance builds on the initial guidance for inpatients, A&E and maternity by outlining the approach for outpatients, daycases, walk-in centres and minor injury units.
NHS England has engaged with GP Practices, dentists, NHS providers and other relevant stakeholders to produce these documents.
Recent data submission issues
Due to some technical changes in data collection, there was an issue for GP practices in submitting their April 2018 data view the CQRS system. As a result, the deadline was extended to 24 May.
If practices have missed any submissions they can make a bulk submission under the next available achievement date, making comments in the submission notes.
We apologise for any inconvenience caused.