NHS England has published guidance to support the submission of NHS Friends and Family Test (FFT) for:
- Acute services
- Ambulance and patient transport services
- GP Practices
- NHS funded Community and Mental Health services
- Staff Friends and Family
- NHS funded dental services
Dentists should use their location id to identify themselves when submitting data.
The acute services guidance builds on the initial guidance for inpatients, A&E and maternity by outlining the approach for outpatients, daycases, walk-in centres and minor injury units.
NHS England engaged with GP Practices, dentists, NHS providers and other relevant stakeholders to produce these documents.
We have recently published revised guidance for implementing the FFT, with effect from 1 April 2020. As a result, we are currently reviewing the data submission guidance with a review to refreshing it prior to implementation of the changes to the FFT. We do not anticipate significant changes to what data providers are required to submit or to the process for submitting them.