Friends and Family Test data

Following a review undertaken by NHS England the Lead Official for Statistics has concluded that the characteristics of the Friends and Family Test (FFT) data mean it should not be classed as Official Statistics. All FFT data (including current and historic acute and staff FFT data) can now be found on this page and linked subpages. Further, data for all FFT settings will now be released on a single day of the month (dates listed below). Releasing all FFT data on the same day of the month should be beneficial to users as it will provide a single clear and complete picture of monthly FFT data from all FFT care settings.

Future release dates for all patient FFT settings (Inpatient, A&E, Maternity, Outpatients, Ambulance (patient transport), Mental Health, Community, GP, and Dental) are:

• 10 January 2019 for November 2018 data
• 7 February 2019 for December 2018 data
• 7 March 2019 for January 2019 data
• 11 April 2019 for February 2019 data
• 9 May 2019 for March 2019 data
• 13 June 2019 for April 2019 data
• 11 July 2019 for May 2019 data

All staff FFT data can be accessed here. The next release of staff FFT data will be:

• 30 May 2019 for Quarter 4 2018-19

Data Summary (latest month)

• FFT Collection Overview – October 2018
• View the infographic for this data

FFT dashboard

The below FFT Dashboard is available for organisations/sites/practices to use locally for recording and reviewing monthly FFT returns.

• FFT A&E – October 2018
• FFT Ambulance (including PTS) – October 2018
• FFT Community – October 2018
• FFT Dental – October 2018
• FFT GP – October 2018
• FFT Inpatient – October 2018
• FFT Maternity – October 2018
• FFT Mental Health – October 2018
• FFT Outpatient – October 2018

Organisational level tables (historic)

All historic data files for all patient FFT settings can be found here.

Submission Checkers

• FFT Dental Submission Checker October 2018
• FFT GP Submission Checker October 2018