Friends and Family Test data
Following a review undertaken by NHS England the Lead Official for Statistics has concluded that the characteristics of the Friends and Family Test (FFT) data mean it should not be classed as Official Statistics. All FFT data (including current and historic acute and staff FFT data) can now be found on this page and linked subpages. Further, data for all FFT settings will now be released on a single day of the month (dates listed below). Releasing all FFT data on the same day of the month should be beneficial to users as it will provide a single clear and complete picture of monthly FFT data from all FFT care settings.
Future release dates for all patient FFT settings (Inpatient, A&E, Maternity, Outpatients, Ambulance (patient transport), Mental Health, Community, GP, and Dental) are:
- 12 December for October 2019 data
- 9 January 2020 for November 2019 data
- 13 February 2020 for December 2019 data
- 12 March 2020 for January 2020 data
- 9 April 2020 for February 2020 data
- 14 May 2020 for March 2020 data
All staff FFT data can be accessed here. The next release of staff FFT data will be:
- 21 November 2019 for Quarter 2 2019-20
- 28 May 2019 for Quarter 4 2019-20
Data Summary (latest month)
FFT dashboard
The below FFT Dashboard is available for organisations/sites/practices to use locally for recording and reviewing monthly FFT returns.
Organisational level tables (latest month)
- FFT A&E – September 2019
- FFT Ambulance (including PTS) – September 2019
- FFT Community – September 2019
- FFT Dental – September 2019
- FFT GP – September 2019
- FFT Inpatient – September 2019
- FFT Maternity – September 2019
- FFT Mental Health – September 2019
- FFT Outpatient – September 2019
Organisational level tables (historic)
All historic data files for all patient FFT settings can be found here.