Data submission and publication for the Friends and Family Test (FFT) restarted for acute and community providers from December 2020, following the pause during the response to COVID-19. For full details see our FFT frequently asked questions or email our helpdesk firstname.lastname@example.org
Data from December 2020 onwards reflects feedback collected during the COVID-19 pandemic, while, also, implementing the new guidance after a long period of suspension of FFT data submission. The number of responses collected is, therefore, likely to have been affected. Some services may have collected fewer FFT responses, or been unable to collect responses at all, because of arrangements in place to care for COVID-19 patients.
All FFT data (including current and historic acute and staff FFT data) can be found on this page and linked subpages.
Data Summary (latest month)
The below FFT Dashboard is available for organisations/sites/practices to use locally for recording and reviewing monthly FFT returns.
Organisational level tables (latest month)
- FFT A&E – March 2022
- FFT Ambulance (including PTS) – March 2022
- FFT Community – March 2022
- FFT Dental – March 2022
- FFT Inpatient – March 2022
- FFT Maternity – March 2022
- FFT Mental Health – March 2022
- FFT Outpatient – March 2022